EVENT LEAD CAPTURE SOFTWARE
Collect visitor data and capture leads at events, trade shows or expos using kiosks, iPads, and Android tablets. Create engaging offline forms with Zonka Feedback app to get lead data without WiFi and sync anytime!
Sign up now for free and start taking customer feedback in minutes!
Set up kiosks, iPads and android tablets at the entry area to capture data of attendees coming to your event, tradeshow or expos seamlessly.
Keep a check on staff and exhibitor’s performance by enabling them to view attendee feedback. Set real-time alerts to keep them informed for faster action.
Analyze feedback, create workflows and close the feedback loop to deliver positive experience to event attendees.
Follow-up with event attendees and exhibitors to encourage reviews and testimonials on online platforms to create a buzz.
BUILD EVENT FEEDBACK FORMS
Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor.
Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.
Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys.
Variables & Pre-Fill Data
With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports. .
TYPES OF EVENT FEEDBACK FORMS
Captures event attendee’s data offline using kiosks, iPad, and Android tablets at the events without WiFi and sync the data anytime.
Use pre event surveys to understand your target audiences’ interest and preferences before the event to offer an experience to remember.
Conduct post event surveys via SMS and email to measure attendee’s satisfaction and overall experience with the event.
Use event registration forms to capture leads both online and offline and make the registration process seamless for your event attendees.
Collect feedback from exhibitors and measure their experience with the event, the quality of inquiries received and regarding their individual stand experience to ensure events’ success. It’s a crucial pre-event assessment for to help you meet exhibitors’ expectations.
EVENT STAFF FEEDBACK
Add your staff members to your Event Feedback Software and measure attendees’ feedback about the respective staff and exhibitors.
MULTICHANNEL EVENT FEEDBACK SOFTWARE
Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App.
Use iPad Survey App to measure on-premises NPS through iPads and iPhones.
Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback
Set up touchscreen devices as Kiosks to take unattended feedback.
Take feedback and collect responses without Wi-Fi. Sync anytime.
Get instant feedback using 100% customizable website surveys.
Microsurveys to get instant feedback from your users
Place feedback button anywhere in your website or web product
Left and Right Slide-outs enabling you to get instant feedback
Conditional pop-ups to capture feedback
Detect when the user is exiting the website and survey them
Embed & Links
Embed or Link surveys anywhere on your website
Measure Customer Feedback with Email Surveys.
Email Survey Invitations
Send customized Email Surveys to customers with Survey Link.
Embedded Email Surveys
Add Survey Question directly in Email body and get higher response rate.
In-Signature Email Surveys
Insert Survey Question in Email Signature to get feedback.
Scheduled Email Surveys
Schedule Email Surveys to be sent at a later date and time.
Email Survey Triggers via Integration
Trigger email surveys from the CRMs, Help Desks and others tools you use.
Take Customer Feedback through SMS Text Surveys.
One-click SMS Surveys
Send SMS Surveys with feedback form link to customers with customized SMS.
SMS Surveys with Integrations
Trigger SMS Surveys based on events in eCommerce platforms, CRMs, Help Desks, POS Systems nd more.
Run surveys on-the-go, on mobile devices.
Embed microsurveys within your app and product to get real-time customer feedback on features, product usage and more.
Responsive Mobile Surveys
Build beautiful, mobile responsive surveys with Zonka Feedback that work seamlessly on all devices and screens.
Take feedback without WiFi, on the go and sync automatically.
Print QR Code for customers to scan and instantly access Survey on their Mobile browsers.
Customer Feedback with CSAT, CES & NPS Surveys in Intercom
Intercom Messenger Surveys
Add Survey to Intercom Messenger and get customer feedback on website and in-app.
Intercom Conversation Surveys
Allow Customer Success Agents to trigger Surveys in Intercom Conversations to gauge feedback.
Send automated Intercom Email Surveys based on workflows.
Survey Workflow in Custom Bots
Add Zonka Feedback Forms & Surveys to an Intercom bot workflow
Intercom Post Surveys
Embed Survey Questions or Feedback Button directly in Intercom Posts.
Trigger Surveys using Native Integrations, Zapier and APIs
Trigger surveys after ticket is updated, closed or open new tickets with tools like Intercom, Zendesk, Freshdesk, Help Scout, and more.
CRMs & Marketing Automation
Send surveys to leads and customers by connecting Zonka Feedback to your CRM like HubSpot, Salesforce, Pipedrive and more.
Trigger Email Surveys via APIs
Use APIs to connect to your tools and automate sending Email Surveys based on events and triggers.
Trigger SMS Surveys via APIs
Send SMS Surveys to customers based on events and triggers in tools you use with APIs.
Connect Apps with Zapier
Connect to more than 3,000+ apps and automate workflows with Zapier.
See your feedbacks and survey responses in real-time with the Net Promoter Score in your Response Inbox. Easily filter by Promoters, Detractors, Passives directly from the Inbox. Filter your Responses, add Tags to identify themes, search by Name, Comments and more.
View feedback and responses in real-time in a Collaborative Response Inbox.
Use Date, Response Choices, Contact Attributes, Variables to filter.
Add Tags to responses. Flag them or mark them as urgent.
Add Tasks & Actions
Create tasks for team, take action and close the feedback loop.
Segment by NPS, CES & CSAT
View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments.
See Contacts with Responses & Attributes. Track Contact Activity.
Connect your favorite tools for a seamless feedback management.
Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.
Automatic Email Triggers
Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.
Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.
Surveys per month