CES 2023 Zonka Feedback is at CES 2023. Meet us at the Venetian Expo Hall D, Booth no. 55828, Stand 18.

×
Request a Demo

Book a Demo with Zonka Feedback

EVENT LEAD CAPTURE SOFTWARE

Capture Leads During Events, Trade Shows & Expos with Offline Event Lead Capture Software

Collect visitor data and capture leads at events, trade shows or expos using kiosks, iPads, and Android tablets. Create engaging offline forms with Zonka Feedback app to get lead data without WiFi and sync anytime!

Sign up now for free and start taking customer feedback in minutes!

Enter primary contact's email address
Choose a password (at least 6 characters, no spaces, case-sensitive)
  • Zonka-Feedback-GetApp-Badge
  • medal (1)
  • Zonka-Feedback-Capterra-Badge
  • Zonka-Feedback-Software-Advice-Badge
Event_feedback_header

1 million+ Surveys | 2,000+ Businesses | 100+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights

Transform Attendee Experience with Event Feedback Software

Capture Event Leads Data Offline 

Set up kiosks, iPads and android tablets at the entry area to capture data of attendees coming to your event, tradeshow or expos seamlessly. 

Track Exhibitors and Staff’s Performance

Keep a check on staff and exhibitor’s performance by enabling them to view attendee feedback. Set real-time alerts to keep them informed for faster action.

Use Response Analytics to Improve Overall Experience  

Analyze feedback, create workflows and close the feedback loop to deliver positive experience to event attendees. 

Get Event's Reviews on Online Platforms

Follow-up with event attendees and exhibitors to encourage reviews and testimonials on online platforms to create a buzz. 

Survey Builder-1 (4) (1)

BUILD EVENT FEEDBACK FORMS

Create & Customize your Event Feedback Forms

Create and customize engaging surveys in minutes with an easy-to-use WYSIWYG editor. 

  • bookmarkBuild Experience

    Build different customer experiences: Measure NPS, CES, CSAT. Conduct Surveys, Polls & Quizzes.

  • file-textDynamic Surveys

    Use skip logic, survey redirection, answer piping, themes, languages and more to create Dynamic Surveys. 

  • message-square Variables & Pre-Fill Data

    With Custom Variables & Attributes, pass data to your surveys, pre-fill survey fields and enrich your responses and reports. .

Build your first survey 

TYPES OF EVENT FEEDBACK FORMS

Set up different types of Event Surveys and data capture forms

Event Lead Capture Form

Captures event attendee’s data offline using kiosks, iPad, and Android tablets at the events without WiFi and sync the data anytime.

Inpatient Feedback Survey
Pre Event Survey

Use pre event surveys to understand your target audiences’ interest and preferences before the event to offer an experience to remember.

Outpatient Feedback Survey.png
Post Event Satisfaction Feedback

Conduct post event surveys via SMS and email to measure attendee’s satisfaction and overall experience with the event.

Health Risk Assessment Survey for Patients
Event Registration Form

Use event registration forms to capture leads both online and offline and make the registration process seamless for your event attendees.

COVID 19 Survey
Exhibitor Feedback

Collect feedback from exhibitors and measure their experience with the event, the quality of inquiries received and regarding their individual stand experience to ensure events’ success. It’s a crucial pre-event assessment for to help you meet exhibitors’ expectations.

Patient Registration Form - Offline Surveys
Inpatient Feedback Survey Outpatient Feedback Survey.png Health Risk Assessment Survey for PatientsCOVID 19 SurveyPatiet Registration Form - Offline Surveys

EVENT STAFF FEEDBACK

Measure attendee feedback for staff

Add your staff members to your Event Feedback Software and measure attendees’ feedback about the respective staff and exhibitors.

  • Measure feedback for specific staff or exhibitors
  • Get team-wise and comparison reports
  • View satisfaction scores, responses, and reports for staff in Team Performance Report
  • Use the feedback reports and data to implement more attendee-care approach
  • Improve quality of your events and exhibitions. 
Survey Builder-1

MULTICHANNEL EVENT FEEDBACK SOFTWARE

Reach your attendees and seek their feedback on every touchpoint, through all channels

Survey App & Offline Surveys

Measure on-premises Customer Loyalty on iPads, Android Tablets and Kiosks using Offline Survey App. 

  • iOS Surveys

    Use iPad Survey App to measure on-premises NPS through iPads and iPhones.

  • Android Surveys

    Set up Android Devices — Tablets & Smartphones into Feedback Devices for real-time feedback

  • Kiosk Feedback

    Set up touchscreen devices as Kiosks to take unattended feedback.

  • Offline Surveys

    Take feedback and collect responses without Wi-Fi. Sync anytime.

Website Feedback

Get instant feedback using 100% customizable website surveys.

  • Microsurveys

    Microsurveys to get instant feedback from your users

  • Feedback Button

    Place feedback button anywhere in your website or web product

  • Slide Outs

    Left and Right Slide-outs enabling you to get instant feedback

  • Pop-ups

    Conditional pop-ups to capture feedback

  • Exit Surveys

    Detect when the user is exiting the website and survey them

  • Embed & Links

    Embed or Link surveys anywhere on your website

Email Surveys

Measure Customer Feedback with Email Surveys.

  • Email Survey Invitations

    Send customized Email Surveys to customers with Survey Link.

  • Embedded Email Surveys

    Add Survey Question directly in Email body and get higher response rate.

  • In-Signature Email Surveys

    Insert Survey Question in Email Signature to get feedback.

  • Scheduled Email Surveys

    Schedule Email Surveys to be sent at a later date and time.

  • Email Survey Triggers via Integration

    Trigger email surveys from the CRMs, Help Desks and others tools you use.

SMS Surveys

Take Customer Feedback through SMS Text Surveys.

  • One-click SMS Surveys

    Send SMS Surveys with feedback form link to customers with customized SMS.

  • SMS Surveys with Integrations

    Trigger SMS Surveys based on events in eCommerce platforms, CRMs, Help Desks, POS Systems nd more.

Mobile Surveys

Run surveys on-the-go, on mobile devices.

  • In-App Surveys

    Embed microsurveys within your app and product to get real-time customer feedback on features, product usage and more.

  • Responsive Mobile Surveys

    Build beautiful, mobile responsive surveys with Zonka Feedback that work seamlessly on all devices and screens.

  • Offline Surveys

    Take feedback without WiFi, on the go and sync automatically.

  • QR Code

    Print QR Code for customers to scan and instantly access Survey on their Mobile browsers.

Intercom

Customer Feedback with CSAT, CES & NPS Surveys in Intercom

  • Intercom Messenger Surveys

    Add Survey to Intercom Messenger and get customer feedback on website and in-app.

  • Intercom Conversation Surveys

    Allow Customer Success Agents to trigger Surveys in Intercom Conversations to gauge feedback.

  • Email Surveys

    Send automated Intercom Email Surveys based on workflows.

  • Survey Workflow in Custom Bots

    Add Zonka Feedback Forms & Surveys to an Intercom bot workflow

  • Intercom Post Surveys

    Embed Survey Questions or Feedback Button directly in Intercom Posts.

Integrations & APIs

Trigger Surveys using Native Integrations, Zapier and APIs

  • Helpdesks

    Trigger surveys after ticket is updated, closed or open new tickets with tools like Intercom, Zendesk, Freshdesk, Help Scout, and more.

  • CRMs & Marketing Automation

    Send surveys to leads and customers by connecting Zonka Feedback to your CRM like HubSpot, Salesforce, Pipedrive and more.

  • Trigger Email Surveys via APIs

    Use APIs to connect to your tools and automate sending Email Surveys based on events and triggers.

  • Trigger SMS Surveys via APIs

    Send SMS Surveys to customers based on events and triggers in tools you use with APIs.

  • Connect Apps with Zapier

    Connect to more than 3,000+ apps and automate workflows with Zapier.

RESPONSE INBOX

View & Track Real-time Responses

See your feedbacks and survey responses in real-time with the Net Promoter Score in your Response Inbox. Easily filter by Promoters, Detractors, Passives directly from the Inbox. Filter your Responses, add Tags to identify themes, search by Name, Comments and more.

Response Inbox - Healthcare Survey

Response Inbox

View feedback and responses in real-time in a Collaborative Response Inbox.

Filter Responses

Use Date, Response Choices, Contact Attributes, Variables to filter.

Tag Responses

Add Tags to responses. Flag them or mark them as urgent.

Add Tasks & Actions

Create tasks for team, take action and close the feedback loop.

Segment by NPS, CES & CSAT

View CX Scores (NPS, CES and CSAT) and filter by metrics-based segments. 

Manage Contacts

See Contacts with Responses & Attributes. Track Contact Activity.

INTEGRATIONS

Integrate with your existing tools

Connect your favorite tools for a seamless feedback management.

  • refresh-cw-newSync Data 

    Sync data to apps and tools.. Map survey fields to fields in your CRMs, Customer Support Tools, Marketing Automation Software.

  • mail-newAutomatic Email Triggers 

    Trigger automatic survey campaigns and actions for events like New Contact Added, Ticket Closed or Solved, New Order placed.

  • share-2-newDeep Integrations

    Use Native Integrations with Intercom, HubSpot, Zendesk, Salesforce, & more. Build your own using APIs & Webhooks.

Know more about Integrations 
  • zendesk
  • intercom
  • hubspot
  • salesforce
  • webex
  • slack
  • active_campaign
  • front
  • helpscout
  • pipedrive
  • airtable
  • mailchimp
  • google_sheets
  • freshdesk
  • zapier
  • webhooks
image 130

2000+

Global Brands

30+

Countries

1 Million

Surveys per month

Start building stronger customer relationships today

  • Setup in Minutes
  • Get started free
  • No credit card required