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NPS® Reporting & Dashboard

Understand and Analyze your Net Promoter Score with NPS Reports

Get a bird’s eye view and an in-depth analysis of your Net Promoter Score for your survey along with question-based analysis, trends and overtime reports.

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  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
Understand & Analyze NPS Reports

10 million+ Surveys | 2,000+ Businesses | 30+ Countries | 6 Continents | 39 Languages

  • sap
  • ernst-young-ey
  • nikon
  • air-arabia
  • bcg
  • apple
  • american-express
  • Build Engaging Surveys
  • Measure NPS, CES, CSAT
  • Collect via Offline, Email, SMS, Web
  • CX Automation & Integrations
  • Close the Feedback Loop
  • Actionable Reports & Insights
NPS Snapshot Report


Get a quick overview of your Net Promoter Score

In the Snapshot Report, get an overview of your Net Promoter Score for the current period — compared to the previous period. Also view the breakdown of promoters, detractors and passives with their change percentage.


View a NPS Question Insight

Get a breakdown report of the Net Promoter Score® question with number of detractors, passives and promoters, and graphs to indicate how many responses were given to each score of the NPS® question.

NPS Response Insights


View NPS® Overtime with Trends Report

Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, CX Metrics (NPS, CES and CSAT) and stay notified.

View NPS for every choice

See cumulative NPS for every question choice and do an in-depth Feedback Analysis based on your customer loyalty score.

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