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NPS® Reporting & Dashboard
Get a bird’s eye view and an in-depth analysis of your Net Promoter Score for your survey along with question-based analysis, trends and overtime reports.
Sign up now for free and start taking customer feedback in minutes!
NPS SNAPSHOT REPORT
In the Snapshot Report, get an overview of your Net Promoter Score for the current period — compared to the previous period. Also view the breakdown of promoters, detractors and passives with their change percentage.
NPS QUESTION INSIGHT
Get a breakdown report of the Net Promoter Score® question with number of detractors, passives and promoters, and graphs to indicate how many responses were given to each score of the NPS® question.
OVERTIME NET PROMOTER SCORE
Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, CX Metrics (NPS, CES and CSAT) and stay notified.
See cumulative NPS for every question choice and do an in-depth Feedback Analysis based on your customer loyalty score.
Global Brands
Countries
Surveys per month
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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