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NPS® Reporting & Dashboard

With NPS® Reports, you can understand your survey results and response data on a high-level overview, for the specific Net Promoter Score question, for NPS range and trends overtime and from the perspective of other questions and metrics in the survey.

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Net Promoter Score

Snapshot of your Net Promoter Score®

Get a quick overview of your NPS® in the Snapshot Report with total distribution of Promoters, Passives, and Detractors — compared to the previous period.

NPS Surveys

View all answers and feedback responses in context of NPS®

What was the Net Promoter Score for each question choice (answers)? Find out with Zonka Feedback’s NPS Reports. View NPS® for every choice for an in-depth Feedback Analysis.

NPS Question

NPS® Question Report

Get a breakdown report of the Net Promoter Score® question with number of detractors, passives and promoters, and graphs to indicate how many responses were given to each score of the NPS® question.

NPS Software

NPS® Overtime with Trends Report

Know how your Net Promoter Score is doing over time (quarter on quarter, month on month, week on week) with NPS® Trends Report.

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What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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