Get valuable insights into feedback data and responses with one-click date and location comparative feedback reports.
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With Zonka, you can compare data from two time periods and for two or more locations to get a deeper analysis and insight. You can also run the date and location comparison reports together to understand improvement and significant changes over time and across different locations.
Compare two or more locations to view comparison statistics and graphs for a survey.
Select two time periods, like this month vs last month, today vs yesterday to compare feedback reports.
Compare date and locations together to see how different locations have performed on various parameters across two time periods.
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
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Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Create and add online surveys on your website or send survey links to get feedback from customers.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.