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Have a business with multiple locations? Manage it easily with Zonka.
Sign up now for free and start taking customer feedback in minutes!
If you have different branches, chains and locations of your brand, you can set them up in Zonka Feedback to manage together, give location-based access to users, run surveys across locations and view location-based reports.
You can also use locations as groups within the company or brands within a location and manage them together in one account.
Get insightful feedback reports segmented by all locations where you set up the survey. See a comparison of all locations based on number of responses and Customer Feedback metrics including Net Promoter Score, Customer Satisfaction Score and Customer Effort Score.
Manage multiple branches and locations within one feedback account.
Besides adding locations, you can also create groups of locations based on their region, type or any other factor.
Give location-based access to users so they only access feedback for locations assigned to them.
Run the same surveys across all locations or have location-wise surveys.
Filter all responses and data based on locations and groups.
Set notifications, alerts and digests for different locations.
View location-wise and cumulative reports for all surveys and feedbacks.
Compare reports and responses from two or more locations using location-comparative reports.
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send emails with survey links to customers to give feedback or embed survey questions within email.
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Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Create and add online surveys on your website or send survey links to get feedback from customers.
Sign up for a 7-day free trial or schedule a demo to know more.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.
Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
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