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Multiple Locations & Chains

Have a business with multiple locations? Manage it easily with Zonka.

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Location-based Surveys

What are Locations?

If you have different branches, chains and locations of your brand, you can set them up in Zonka Feedback to manage together, give location-based access to users, run surveys across locations and view location-based reports.

You can also use locations as groups within the company or brands within a location and manage them together in one account.

  • Set up multiple locations
  • Location-based access to users
  • Run surveys across locations or location-wise
  • View responses and set alerts location-wise
  • Access location-based reports
  • Get location comparative reports
Location Insights Report

Location-based Reports

View Location-based Feedback Reports with CX Metrics

Get insightful feedback reports segmented by all locations where you set up the survey. See a comparison of all locations based on number of responses and Customer Feedback metrics including Net Promoter Score, Customer Satisfaction Score and Customer Effort Score.

Features of Locations in Zonka Feedback

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Managing multiple locations

Manage multiple branches and locations within one feedback account.

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Group your Locations

Besides adding locations, you can also create groups of locations based on their region, type or any other factor.

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Restricted access to users

Give location-based access to users so they only access feedback for locations assigned to them.

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Surveys for different locations

Run the same surveys across all locations or have location-wise surveys.

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Filter responses

Filter all responses and data based on locations and groups.

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Set alerts

Set notifications, alerts and digests for different locations.

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Location-wise reports

View location-wise and cumulative reports for all surveys and feedbacks.

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Location-comparative reports

Compare reports and responses from two or more locations using location-comparative reports.

real-time feedback apps

Take feedback across multiple channels

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Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

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Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

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SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

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Online

Create and add online surveys on your website or send survey links to get feedback from customers.

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2,000+

Global Brands

30+

Countries

1 Million

Surveys per month

Get Started Today

Sign up for a 7-day free trial or schedule a demo to know more.

What is Zonka Feedback?

Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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Feedback Software

Top Features

Ways to take Feedback

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Useful Resources

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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