Gather real customer insights on current health and market challenges. Also, check out their level of engagement with your products/services. Capture customer's responses to serve them better in these difficult times.
Has the coronavirus pandemic had a positive or negative impact on your overall business? This B2B customer template will let you understand how your customers are impacted by the COVID-19 crisis and how they are dealing with it.
With our B2B customer survey, you can gather real customer insights and the challenges they are facing right now, and how this current pandemic situation has changed their level of engagement with your products/services. Here are some reasons to use this coronavirus B2B customer pulse survey and these are:
With Zonka Feedback, you can easily create your survey without any fuss. By using our dashboard you can select this template and start editing it. After the template creation, you can distribute it easily via web, SMS, email, apps/kiosk and slack integration. There’s also an option to embed surveys in your websites, in-product, within articles or blogs. You can create survey links or QR codes to distribute your survey.
The following questions are included in the Coronavirus B2B customer pulse survey template:
Sign Up on Zonka Feedback for free and implement this Coronavirus B2B Customer Pulse Survey Template in your account to collect feedback from customers.
1. Why use this coronavirus B2B customer pulse survey template?
This template helps to understand the pandemic's impact on your B2B customers and identify any gaps in your service. Here are some reasons to use this template:
2. Where can I use this Coronavirus B2B Customer Pulse Survey Template?
You can use a QR code at your touchpoint. Another method is to send an email or SMS survey to the customer once the service is completed. If you don't have access to the internet, you can conduct offline surveys using kiosks, mobile devices, or tablets.