Grab five seconds of your users' time while they're fleeing to figure out why. This enticing Exit Intent Template will extract your users' primary complaints and reasons for leaving your website, allowing you to retarget them later to improve their experience.
Improving your website and e-commerce experience necessitates learning the good and bad from real-world customer interactions. Reading what prompted someone to leave your page can help you:
Reduce your bounce rate by identifying and correcting issues.
Learn what your customers value so you can highlight it prominently.
Learn how prospective customers compare you to competitors.
The Exit Intent is a free template available in Zonka Feedback. To use this template, follow these steps.
Create your free trial account at Zonka Feedback
From the onboarding screen, choose ‘Product Experience’
From the templates on the right-hand side, choose ‘Website Feedback’ & select Article & Content Feedback. Preview the Template and if you’re happy with the questions, click on ‘Use this Template’
Now you can edit and customize the survey, add or modify questions, themes, languages and survey settings.
Once your survey is ready, you can distribute the survey to your users and customers to gather their feedback.
The best way to take feedback from your product users and customers is within your product. You can embed the Article & Content Feedback within your product using the following channels:
Side Tab Button or Feedback Button: Display a Feedback button for your logged in users at the right or left hand side of your platform.
Pop-ups: Use conditional pop-ups to capture feedback.
Pop-over Widget: It is a cool way of making product satisfaction surveys part of your feedback.
Slide Out/ Slide Up: Display an event from the bottom of the screen.
We at Zonka Feedback understand the importance of bug reporting, so we developed a simple website bug report template. This template is perfect for SaaS-based businesses, startups, and large organisations looking to improve their website. You can customise templates to fit your needs and embed the survey as a widget on your website. Zonka Feedback includes numerous integrations, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, and others. Begin with the template and solicit feedback.
The following questions are included in this Article and Content Feedback.
1. What are some tips for exit intent surveys?
The exit intent survey can offer valuable insights for your business, if you set them up and run them the right way. Here’s what you need to know to create amazing exit intent surveys that delivers actionable insights:
Keep it short.
Use creative language that engages visitors.
Consider the design for each campaign.
Make it easy to close.
An exit intent survey captures feedback as someone is leaving your website. Once you know why customers elave, you can mitigate it and reduce your bounce rate.3. Where can I use this post-transaction feedback template?
At your touchpoint, you can use a QR code. Another method is to send an email or SMS survey to the customer as soon as the service is completed. If you do not have access to the internet, you can conduct offline surveys using kiosks, mobile devices, or tablets.