Guest Evaluation Survey Template

The Guest Evaluation Survey Template can be used to elicit reviews of your hotel from the guests. You can know their ratings on staff courtesy, promptness & quality of services, and housekeeping services, and more. Use this Guest Evaluation Survey Template to gauge feedback and improvement suggestions of your hotel.

Understanding the Guest Evaluation Survey Template

Every hotel aspires to deliver the best ever experience to its guests. And one way to achieve that is by collecting their feedback and working on the same. The Guest Evaluation Survey Template is designed to help those in the hospitality industry.

The Guest Evaluation Survey Template can help you find out the key factor attracting guests to the hotel along with how much importance they give to certain parameters like the courteousness of staff, housekeeping services, and promptness & quality of room service. Next, you can ask them to rate your hotel on the same. You can also ask their likeliness to recommend your hotel to their friends or family and any suggestions they have using this survey template.

The Guest Evaluation Survey Template is readily available for use on ZOnka Feedback. You can sign in or sign up with Zonka Feedback and get started with it.

List of Guest Evaluation Survey Questions

The following questions are included in this Guest Evaluation Survey Template.

  • Please check the reason why you selected the [HOTEL] on this visit.
  • As a Hotel guest, please indicate how important the following items are for you: 
    Courteously greeted at front desk 
  • As a Hotel guest, please indicate how important the following items are for you: 
    Housekeeping services timely and efficient during your stay 
    Prompt "room service" delivery 
    A "quality" room service snack or meal 
  • Please rate [HOTEL] for the following services: 
    Courteously greeted at front desk 
  • Please rate [HOTEL] for the following services: 
    Housekeeping services timely and efficient during your stay 
    Prompt "room service" delivery A "quality" room service snack or meal 
  • Considering your complete experience with our hotel/restaurant, how likely would you be to recommend us to a friend or colleague?
  • Do you have any comments or suggestions for us?

Sign Up or Sign In on Zonka Feedback for free and try this Guest Evaluation Survey Template to find out how your guests found your hotel stay and what you can do to enhance their experience.

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