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Gym Customer Feedback Form Template

The gym customer feedback form template helps ask from customers what they like and don’t like in the gym. It captures gym feedback and ratings in terms of the facilities available and value for money. 

Understanding Gym Customer Feedback Form Template 

Zonka Feedback’s gym customer feedback form template consists of the rating scale, open-ended, and multiple-choice questions. The gym feedback questionnaire is designed to understand clients’ membership affordability, gym use frequency, and preference in terms of workout facilities and additional features.

You can always customize our gym client feedback form to create short surveys or take detailed cleanliness or gym trainer feedback.  

To use the gym customer feedback form template, you can simply sign in or sign up on Zonka Feedback for a free trial and get started. 

Ways to Use Gym Customer Feedback Form Template 

You can use our gym feedback form to collect both onsite and online feedback with the multichannel approach.

Email and SMS: You can send the gym feedback surveys via a link in email or SMS. You can also collect general client satisfaction by embedding the rating scale CSAT question in the email body.

Website/App: If you have a website or app, you can directly embed the feedback survey in the web page or app. You can also use a feedback widget for surveys like popover surveys.

Mobile/Tablet/Kiosk: On-site gym feedback is a more practical approach that allows collecting feedback via mobile, tablet, or kiosk devices installed in the gym. Customers can share feedback on their own any time they are in the gym.

QR Code Surveys: Gym customer feedback form can be embedded in a QR code that can be installed at various points in the gym, for example, printed on gym equipment or on a tent card at the reception, and even in washrooms and shower facilities.  

List of Gym Satisfaction Survey Questions

The gym satisfaction survey questions in this template include: 

  • How would you rate the individual workout facilities at our gym?
  • Could you tell us more about why you selected the rating?
  • How would you rate the subscription fee in terms of value for money?
  • How often do you attend the gym?
  • What would you like to see more of?

Sign Up or Sign In on Zonka Feedback for free and try this Gym Customer Feedback Form Template to know your customers' satisfaction level with your gym facilities and subscription fees. 

FAQs

What is a gym feedback questionnaire?

A gym feedback questionnaire consists of questions for gym clients where they can share their feedback for gym trainers, workout equipment, cleanliness, facilities available, etc.

What to include in a gym customer feedback form?

Gym satisfaction survey questions:

  • How would you rate the workout facilities and equipment at our gym?
  • Could you tell us more about why you selected the rating?
  • How would you rate the subscription fee in terms of value for money?
  • How can we improve your gym experience? 

Create and send this Gym Satisfaction Survey Template

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