Help Center Feedback Form Template

Collect feedback from your website visitors to know how satisfied they are after interacting with your help center and the customer support you provide with Help Center Feedback Survey Template.

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Measure customer's satisfaction with your website's help center and the support you provide with Help Center Feedback Survey Template. Gauge customer satisfaction with the help center interaction, issue resolution time, visitor effort score to get issue resolved, and more.

4 Questions

4Screens

5 min to complete

Questions in Help Center Feedback Form Template

1. To what extent do you agree or disagree with the following statement? The Help Center made it easy for me to handle my issues
- Strongly Disagree
- Disagree
- Somewhat Disagree
- Neutral
- Somewhat Agree
- Agree
- Strongly Agree
2. How would you rate your interaction with the Help Center?
3. How long did you have to wait to get your issue resolved?
- Too Long
- Somewhat Long
- Not So Long
- Very Short
- Issue Not Resolved
4. Please share any additional comments about your experience or suggestions on how we can better improve our Help Center.

Create and send this Help Center Feedback Survey