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Integration Satisfaction Survey Template

Collect valuable feedback on how satisfied your customers are with your integrations and find ways to improve experience using Integration Satisfaction Survey Template.

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Gauge customer satisfaction with your product integration and use the collected feedback to improve experience. Collect feedback on your integration solution's performance, consistency, accuracy of data transfer, self-help portals, and more.

Integration Satisfaction Survey Template Questions

  1. 1. How satisfied are you with the integration process of our product?
  2. 2. How easy was it to integrate our product into your existing systems?
    • Very Difficult
    • Somewhat Difficult
    • Neutral
    • Somewhat Easy
    • Very Easy
  3. 3. How satisfied are you with the support provided during the integration process?
  4. Did our product seamlessly integrate with our existing system?
    • Yes
    • No
  5. 5. How satisfied are you with the accuracy and consistency of data transferred during integration?
    • Very Dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very Satisfied
  6. 6. How would you rate the overall performance of our integrated solution?
    • Poor 
    • Below Average
    • Average
    • Good
    • Excellent
  7. 7. Did our resources and knowledge centre help you with the integration process?
    • No, Not At All
    • Not Really
    • Neutral
    • Yes, To Some Extent
    • Yes, Definitely
  8. 8. How has integration of our product/service impacted your workflow efficiency and productivity?
    • Significantly Negatively
    • Negatively 
    • No Significant Impact
    • Somewhat Positively
    • Positively
  9. 9. Is there anything else you would like to share about the integration of our product/service?

Create and send this Integration Satisfaction Survey

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