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Product Experience Survey Template

Get feedback on your product from customers and measure their overall satisfaction post usage experience with this Product Experience Survey Template.

  • Try 14 days for Free
  • Lightening fast setup
Collect customer feedback on your product experience and make informed decisions using actionable data to make improvements throughout product life-cycle. Gauge product user satisfaction with the interface, features, reliability, customer support responsiveness, and more. 

Product Experience Survey Template Questions

  1. 1. How satisfied are you with our product experience?
    • Very Dissatisfied
    • Dissatisfied
    • Neutral
    • Satisfied
    • Very Satisfied
  2. 2. Did our product meet your expectations?
    • Yes
    • No
  3. 3. How long have you been using our product?
    • Less than a month
    • 1-3 months
    • 3-6 months
    • 6-12 months
    • More than a year
  4. 4. Which platform or device do you primarily use our product on?
    • Desktop/Laptop
    • Mobile Phone
    • Tablet
    • Other
  5. 5. Please rate the following aspects of our product
    • User interface and ease of use
    • Performance and reliability
    • Features and functionality
    • Customer support responsiveness
  6. 6. What specific feature or functionality do you find the most valuable in the product?
  7. 7. Please specify any difficulties or challenges you faced while using our product
  8. 8. How satisfied are you with our customer support for the product?
  9. 9. On a scale of 1-10, how likely are you to recommend our product to a friend or colleague?
    • 0 (Not at all likely)
    • 10 (Extremely likely)
  10. 10. Is there anything we can do to improve your experience? 

Create and send this App Store Feedback Request Survey

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