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Café Feedback Form Template

Get customer feedback at your QSR (Quick Service Restaurant) or café to understand how satisfied customers are. This café feedback form template can help you improve customer service and increase overall satisfaction with your QSR. 

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Understanding Café Feedback Form Template

Zonka Feedback’s Café Feedback Form Template is designed to enable customers to rate their satisfaction on a 5-star rating scale on a small survey. The template also consists of an NPS survey question for customers to rate on a 0-10 rating scale their likeliness of recommending your café or quick service restaurant to others.

Further, you can get additional data like customers’ interest in your loyalty program as well as information like name, gender, contact, and email.

You can edit the template questions and look & feel as per your requirements on our easy-to-use survey builder. 

How to Use Café Feedback Form Template?

You can collect café feedback through QR code surveys and mobile/tablet surveys.

Surveys can be embedded in QR codes that you can display on menus, tent cards, bills, etc., so customers can scan it and share feedback. On the billing counter, you can install a mobile or tablet device where customers can share quick ratings for your café or restaurant.

Sign up on Zonka Feedback for a 7-day free trial and instantly start using the café feedback form template. 

List of Questions in Café Feedback Form Template

The following questions are included in this Café Feedback Form Template: 

  • How was your overall experience at the cafe today?
  • Based on your experience, how likely are you to recommend this cafe to your friends and family?
  • Would you like to join our loyalty program and earn points for every purchase? These points can be redeemed against free coffee :)
  • Full Name
  • Mobile Number
  • Email
  • Gender
  • Birthday


What to include in a feedback form for café?

Questions for a café feedback form include:

  • Please rate your satisfaction with our café on this rating scale.
  • On a 0-10 rating scale, how likely are you to recommend us to others?

How to create a café feedback form?

You can use Zonka Feedback’s café feedback form template or create a café feedback form from scratch. All you need is an easy-to-use survey tool that helps you quickly create surveys and run them easily, for example on a mobile phone or tablet. Make sure to also leverage QR code surveys since they are very efficient in cafes and quick-service restaurants. 

Create and send this Café Feedback Form Template with Zonka Feedback

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