Transform unstructured data into real-time, role-based intelligence and granular insights — within minutes
Capture feedback at every touchpoint, view real-time analytics, and close the loop with action, automation and collaboration
Capture contextual insights at digital touch points
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Be the first to experience our newest product — AI Feedback Intelligence, built to turn feedback into real-time, actionable insights.
Get Early AccessEasily collect visitor feedback on your website to measure their experience using feedback button and improve visitor satisfaction with this Website Feedback Button Survey Template.
Get visitor insights on how well your website is performing by collecting their feedback with a quick website survey via feedback button. Gauge customer satisfaction with overall website experience, website design, blogs/articles, and more to improve conversions.
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1. How would you rate your experience on our website?
This question provides an easy way for visitors to quickly share their overall customer feedback. It's a great indicator of how well your website is performing, helping you gauge user feedback at a glance and act on potential issues.
2. Tell us more about your experience.
This follow-up allows users to offer detailed feedback about their experience. It’s crucial for understanding the "why" behind the ratings, giving you actionable insights to fine-tune specific areas of your site.
Feature-Specific Customization: How would you rate your experience with [specific feature] on our website?
Use this question in your feedback forms to collect customer feedback on a particular feature, such as the search bar or checkout process. It helps focus on key aspects needing improvement.
Page-Specific Customization: How would you rate your experience on this page?
Ideal for gathering website feedback on a specific webpage, such as a product or contact page. It helps you analyze page-specific user feedback and optimize content.
Task-Specific Customization: How would you rate your experience completing your task on our website?
This focuses on how easy or difficult users find completing a specific task (e.g., making a purchase). It helps you understand the customer effort score related to key functions on your website.
Time-Based Customization: How would you rate your experience on our website today?
Use this variation to collect instant feedback about a user’s current session, helping identify issues or successes during particular times of day or promotions.
Overall Experience Customization: How would you rate your overall experience on our website?
A broader question to gather website feedback about the entire experience, useful for evaluating overall customer satisfaction.
How satisfied are you with your experience on this page?
Value: This customer satisfaction survey question quickly gauges visitor satisfaction. You can customize it with a star, heart, or 1-5 rating scale to match your website feedback style.
How likely are you to recommend our website to others?
Value: The Net Promoter Score NPS measures customer loyalty by identifying promoters and detractors. It’s crucial for assessing long-term engagement.
How easy was it to accomplish your goal on this page?
Value: The customer effort score helps understand how much effort visitors need to complete tasks. Lower effort equals a smoother user experience.
Did you find the information you were looking for?
Value: Simple feedback forms help quickly identify if users found what they needed, revealing potential usability or content issues.
What was the main reason for your rating today?
Value: A multiple-choice question (MCQ) helps pinpoint the specific factors driving customer satisfaction, allowing you to take actionable insights to improve user experience.
The Website Feedback Button Survey Template helps you capture immediate input from your website visitors. Use this template to refine your site’s design, address user concerns, and boost engagement—all without interrupting the browsing experience.
The feedback button is non-intrusive, allowing users to share user feedback without interrupting their browsing experience. It ensures a smooth experience while gathering valuable insights.
With the feedback button always visible, users can offer feedback anytime, leading to authentic customer feedback and genuine insights.
Visitors can submit feedback surveys without providing personal information, making it easier to engage and collect feedback anonymously. This promotes higher customer satisfaction and response rates.
Users can quickly report bugs or issues, such as broken links, via the feedback button. This helps you fix problems promptly, ensuring better usability and improving overall website feedback.
Gather feedback data from key interaction points and tailor the site to user preferences, improving overall customer experience.
Instead of running expensive surveys, the feedback button offers a budget-friendly way to collect instant feedback, giving you actionable data to optimize usability, design, and content.
Create Your Feedback Survey: Log into Zonka Feedback and customize the feedback form questions to focus on website feedback like usability and design. This helps you collect customer feedback specific to your site goals.
Choose the Website Feedback Button Widget: Select the feedback button as your collection method. It remains visible and allows users to submit user feedback without disruption.
Customize the Feedback Form: Tailor the feedback forms to fit your brand and adjust questions for specific sections of your website, ensuring targeted data collection.
Embed the Feedback Button on Your Website: Copy the code into your website’s HTML, and the feedback button will be live to collect website feedback surveys from users in real time.
Identifying Usability Issues: This template helps detect usability problems like broken links or confusing layouts. User feedback in real time allows UI/UX teams to address these quickly, ensuring better customer satisfaction.
Improving Website Design: Gather feedback on your site’s aesthetics and layout. The website feedback form templates allow design teams to make actionable improvements that enhance the user experience.
Monitoring Content Relevance: The feedback surveys help evaluate whether your content is meeting expectations. Collecting customer feedback on blogs or product pages ensures content stays relevant and timely.
Enhancing Navigation Flow: Users can provide feedback on how easily they navigated the site. This input helps improve the flow and usability of your website.
Capturing Exit Intent Feedback: Place the feedback button on exit points like the checkout page to understand why visitors are leaving. This helps you adjust and reduce abandonment rates.
The website feedback button survey template is designed to collect website feedback on usability, design, and content, helping you improve customer satisfaction.
You can fully customize the feedback form templates to gather customer feedback on usability, design, or content, ensuring it aligns with your site goals.
Yes, you can place the feedback button on product pages or blog posts, ensuring the feedback loop is closed with actionable insights from key areas.
You’ll gather qualitative and quantitative feedback on design, usability, and content relevance, which helps measure customer satisfaction.
Use the built-in survey analysis tools to track trends, visualize feedback data, and gain actionable insights for improving user experience.
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