This Website Feedback Survey Template has been designed to get an insight that whether your website is doing a great job or not. The Website Feedback Survey will provide you with qualitative feedback as to whether your customers like your website design, user experience, or not. What is the first impression they get from the visitors? You will get a real insight into whether to add on some additional features or not.
To create a survey using the Website Feedback Survey with Comments template, just sign up or sign in to Zonka Feedback. You’ll be able to choose the Website Feedback Survey Template when you begin creating your feedback form or survey.
This website feedback survey allows SaaS-based companies to measure customer experience efforts. You don't want to lose out the conversions, it's time to employ different methods to collect website visitor feedback. Here are some benefits of using a website feedback survey template:
The Quick Website Feedback Survey Template is a free template available in Zonka Feedback. To use this template, follow these steps.
The best way to take feedback from your product users and customers is within your product. You can embed the Quick NPS® Survey within your product using the following channels:
Side Tab Button or Feedback Button: Display a Feedback button for your logged in users at the right or left hand side of your platform.
Pop-ups: Use conditional pop-ups to capture feedback.
Pop-over Widget: It is a cool way of making product satisfaction surveys part of your feedback.
Slide Out/ Slide Up: Display an event from the bottom of the screen.
Our ready-made survey includes open-ended questions and you can customize the template according to your needs. Adding questions is quite easy and there are plenty of web-embedded surveys and web widgets to appear on your website like inline web-embedded surveys or feedback popovers. As a company, you can decide on website widget targeting that is based on various conditions such as devices, and user attributes. Get started with a quick website feedback survey template and start gathering feedback.
The following questions are included in this Website Feedback Survey Template.
1. What are some good website feedback form questions?
The questions will mostly depend on the type of issues you are trying to diagnose. However, when about general questions, you can consider the following questions:
2. What should be included in the website feedback form template?
Well, every website feedback form must include one or more of the following elements:
3. Where can I use this quick website feedback form template?
You can use a QR code at your touchpoint. Another way is triggering an email or SMS survey as soon as the service provided to the customer is completed. If you don't have an internet connection, you can use offline surveys via kiosks, mobile, or tablets.