Zonka Feedback’s Satisfaction Survey Template has customer satisfaction survey questions to gather ratings for the quality, value for money, and other aspects of product/service like customer support.
The Customer Satisfaction Survey is designed to help you gather data about your product/service along with the satisfaction score to help you improve your brand image and retain customers. This template also helps you find out the likelihood of getting a recommendation from your customers with an NPS question.
You can use this customer satisfaction survey template free of cost with a simple sign up on Zonka Feedback for a free trial.
You can use our client satisfaction survey template in different ways:
Email/SMS: You can send email and SMS surveys post customer interactions like a purchase or customer support communication.
Mobile/Tablet/Kiosk: You can collect on-site feedback using mobile/tablet/kiosk surveys that can be automatically reloaded for all customers. You can also use offline surveys if there is no internet connectivity.
Live Chat: Surveys can be sent in the Intercom live chat and other live chat platforms post-customer interaction.
Website/App: You can embed surveys in your website, mobile app, and SaaS product to collect feedback online while the customer is browsing your product.
The following questions are included in this Free Customer Satisfaction Survey Template:
Sign Up or Sign In on Zonka Feedback for the free Satisfaction Survey Template.
What are the types of satisfaction surveys?
There can be different satisfaction surveys based on what kind of feedback you’re looking for, for example, customer satisfaction survey, employee satisfaction survey, client satisfaction survey, event satisfaction survey, student feedback survey, etc.
What to include in a client satisfaction survey?