right_arrow_blueIntroducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more

Zonka Feedback gets smarter with AI: Build smarter surveys, unlock deeper insights ➝

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Usability Feedback Survey Template

Gain insights into the customer experience with your product usability and make feedback-driven improvements to your design, interface, and overall product experience using this Usability Feedback Form Template.

  • Try 7 days for Free
  • Lightening fast setup
Collect quantitative customer data to gain your system/product usability insights after the users are done testing the product. Get real-time feedback on ease of navigation. spot errors, and improve the interface that meets the needs of your users with a simple questionnaire and keep your customers satisfied. 

Usability Feedback Survey Template Questions

  1. 1. How would you rate the overall usability of our product?
  2. 2. How easy is it to navigate through our product?
    • Very difficult
    • Somewhat difficult
    • Neutral
    • Somewhat easy
    • Very easy
  3. 3. How long did it take you to learn how to use our product efficiently?
    • Very long time
    • Long time
    • Neutral
    • Short time
    • Very short time
  4. 4. Please rate the intuitiveness of our product in terms of features and functionality
  5. 5. How efficiently can you accomplish tasks using our product?
    • Very ineffectively
    • Somewhat ineffectively
    • Neutral
    • Somewhat effectively
    • Very effectively
  6. 6. Please rate the product's interface and behaviour across tasks, screens and devices
  7. 7. How helpful is the documentation and instruction provided with our product?
    • Very unhelpful
    • Somewhat unhelpful
    • Neutral
    • Somewhat helpful
    • Very helpful
  8. 8. On a scale of 0-10, how likely are you to recommend our product to a friend or colleague?
    • 0 (Not at all likely)
    • 10 (Extremely likely)
  9. 9. Is there anything else you would like to share or suggest about the usability of our product?

Create and send this Free Usability Feedback Survey

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