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Customer Feedback and Lead Capture Tool in Automobile Sector

A dedicated tablet – based customer and lead feedback management tool for automobile centers, service stations and showrooms

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A centralized customer feedback and lead capture tool for the automobile sector

Identify leads

Identify and collect leads

Get to know what prospective customers are looking out for.

Analyze information

Analyze critical information

Make sure your leads don’t get lost in this web of data.

Get in touch with customers

Keep them in loop

Get in touch with potential customers by letting them know about your offerings.

How can Zonka Feedback help in the Automobile Sector?

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Identify issues in your business

Give your customers the chance to vent out their frustration about dissatisfactory quality or any delays caused by you.

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Resolve issues in real-time

Don’t waste any time when you come across an issue. Take all possible measures and ensure the problem is solved.

Thoroughly analyze data reports

Determine what went wrong and formulate a strategy to deal with it in the most efficient manner.

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Feedback breakdown

Segregate all the feedback based on department, staff-member or any other parameter as deemed appropriate.

Manage your staff

Your staff can be an asset to your business, provided they’re managed properly.

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Purpose of capturing feedback in car showrooms, post test drive using Zonka Feedback

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Collect leads effortlessly

Implementing this modern feedback management system would help in collecting information of leads.

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Classify and store information

Categorize and record all the critical data about leads with negligible human effort.

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Record their expectations and preferences

Know what your potential customers are looking out for and find of ways of catering to their needs.

Measure client satisfaction on promotional events and competitions

Determine whether or not your customers are happy with the kind of services you offer.

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Gone are the days when you had to use feedback cards or forms. Replace those traditional techniques with tablet-based feedback management systems and give your business a whole new dimension.

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