AI Feedback Intelligence Platform

Transform unstructured data into real-time, role-based intelligence and granular insights — within minutes

Customer Feedback Analytics

Break feedback silos and get unified view of customer experience data

Support Feedback Analytics

Analyze interactions to elevate service quality and reduce support requests

Product Feedback Analytics

Gather insights from product feedback to create amazing products

Location & Frontline Analytics

Monitor experiences across branches & teams to boost operational excellence

Features

Feedback Management Platform

Capture feedback at every touchpoint, view real-time analytics, and close the loop with action, automation and collaboration

Survey Software

Run multichannel real-time customer feedback surveys

Offline Email SMS WhatsApp

Digital Feedback

Capture contextual insights at digital touch points

Website In-Product In-App Feedback SDK

Online Reputation Management

Track reviews, respond fast, and boost your brand reputation

Product Tour

Start the self-guided tour and see the power of Zonka Feedback in action.