Get real-time email and SMS feedback alerts for all new feedbacks and negative feedbacks. With instant alerts, you can take immediate corrective action to resolve queries and talk to miffed customers.
For each survey, set the value for negative score and configure alerts based on the value set to instantly be notified of unhappy customers.
Schedule daily, weekly and monthly feedback digests with detailed summary of responses captured, score, NPS and more and stay notified.
With instant alerts and notifications, you can take immediate action to resolve issues and make amends and close the feedback loop.
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