Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

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Enter primary contact's full name
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user-picsrating-star crowd-logo captera-logo Rated 4.8/5 stars

Send Surveys & Real-time Alerts to Slack

Survey your customers and set up custom response alerts to notify the right people at the right time with Slack and Zonka Feedback integration.

Sign up now for free and start taking customer feedback in minutes!

  • Zonka Feedback G2 High Performer 2023
  • Zonka Feedback Best Est. ROI 2023
  • Zonka Feedback G2 High Performer Mid-Market 2023
  • Zonka Feedback Capterra Shortlist 2023
Slack Survey Integration
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Send Zonka Feedback Survey Invitation to Slack Users & Channels
REAL-TIME SLACK SURVEYS

Send Surveys to Slack Channels and Users

Trigger surveys to Slack users and channels with Zonka Feedback and Slack integration. Leverage workplace and employee feedback surveys to improve productivity and satisfaction.

    • Conduct daily & weekly standups
    • Send employee pulse surveys
    • Send periodic employee NPS surveys
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INSTANT FEEDBACK NOTIFICATIONS

Get Notified of Survey Responses in Real-time

Eliminate the use of emails for Survey Response updates. Set up notifications to Slack users and Slack channels for new survey responses on Zonka Feedback. All in real-time.

    • Send new Survey Response notifications to Slack Users.
    • Inform everyone on Slack Channel for new Responses.
    • Set up different users and channels for different Surveys.
    • View CX metrics like NPS, CSAT, and CES score for responses in Slack.
    • View complete responses with all the questions and answers in Slack.
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Zonka Feedback New Survey Response Notifications in Slack
Send Zonka Feedback Survey Invitation to Slack Users & Channels
CUSTOM FEEDBACK ALERTS

Set Up Custom Alerts for Slack Users & Channels

Want to set custom notifications and alerts based on different conditions and survey responses? Do it with ease using Custom Alerts in Zonka feedback and set notifications to be sent to Slack.

    • Set custom alerts based on any conditions and filters.
    • Customize alert messages and include placeholder text and questions.
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CLOSE THE FEEDBACK LOOP

Take Action on Negative Feedback to Improve Experience

Set up Negative Feedback Alerts and create contact lists based on CX Metrics scores - for High Effort (CES), Detractors (NPS), and Low Satisfaction (CSAT). Stay updated with real-time alerts and set rules to respond to negative feedback to reduce turnover rate.

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Response-Notifications
View-Response-Inbox
UNIFIED RESPONSE INBOX

View Real-time Responses in Zonka Feedback

With a real-time Response Inbox, see responses as soon as they come, from wherever you are. Add tags, notes and tasks to take action and close the feedback loop.

    • Collaborative inbox for all feedback and responses
    • Set filters based on date, contact attributes, variables
    • Add tags to responses and flag the urgent ones
    • Add tasks & actions to close the loop
    • Segment by CX Scores
    • Track and manage contact activity
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SURVEY REPORTS

Track and Analyze Feedback with Real-time Reports

Gain amazing insights with Zonka Feedback’s Real-time Feedback Reports.

Snapshot Report

This is an Overview Report to get a quick summary and analysis of Responses, CX Metrics and Survey Channels.

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Response Insights

Get Insights and Analysis of all Survey Responses and CX Metrics (NPS, CES and CSAT)

response_insight
Location Insights

Have multiple locations? Analyze and compare their performance and scores.

location_insight
Team Performance Report

With this get analysis and comparison of team member performance on each question and metrics.

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Trends Report

View and analyze how Survey Responses and Metrics have changed over time, in a powerful Trends Report.

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Text Analytics

Make meaning of open-ended responses, comment boxes and unstructured text data in Text Analytics report.

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snapshot_report response_insight location_insight team_performance_report trends_report text_analytics

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