What are Locations?
If you have different branches, chains and locations of your brand, you can set them up in Zonka Feedback to manage together, give location-based access to users, run surveys across locations and view location-based reports.
You can also use locations as groups within the company or brands within a location and manage them together in one account.
- Set up multiple locations
- Location-based access to users
- Run surveys across locations or location-wise
- View responses and set alerts location-wise
- Access location-based reports
- Get location comparative reports
Features of Locations in Zonka Feedback
Managing multiple locations
Manage multiple branches and locations within one feedback account.
Surveys for different locations
Run the same surveys across all locations or have location-wise surveys.
View location-wise and cumulative reports for all surveys and feedbacks.
Group your Locations
Besides adding locations, you can also create groups of locations based on their region, type or any other factor.
Filter all responses and data based on locations and groups.
Compare reports and responses from two or more locations using location-comparative reports.
Restricted access to users
Give location-based access to users so they only access feedback for locations assigned to them.
Set notifications, alerts and digests for different locations.
Take feedback across multiple channels
Tablets & Kiosks
Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.
Send mobile-responsive survey links to customers through SMS to share their experience and feedback.
Send emails with survey links to customers to give feedback or embed survey questions within email.
Create and add online surveys on your website or send survey links to get feedback from customers.