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Multiple Locations & Chains

Have a business with multiple locations? Manage it easily with Zonka.

What are Locations?

If you have different branches, chains and locations of your brand, you can set them up in Zonka Feedback to manage together, give location-based access to users, run surveys across locations and view location-based reports.

You can also use locations as groups within the company or brands within a location and manage them together in one account.

  • Set up multiple locations
  • Location-based access to users
  • Run surveys across locations or location-wise
  • View responses and set alerts location-wise
  • Access location-based reports
  • Get location comparative reports

Features of Locations in Zonka Feedback

Managing multiple locations

Manage multiple branches and locations within one feedback account.

Surveys for different locations

Run the same surveys across all locations or have location-wise surveys.

Location-wise reports

View location-wise and cumulative reports for all surveys and feedbacks.

Group your Locations

Besides adding locations, you can also create groups of locations based on their region, type or any other factor.

Filter responses

Filter all responses and data based on locations and groups.

Location-comparative reports

Compare reports and responses from two or more locations using location-comparative reports.

Restricted access to users

Give location-based access to users so they only access feedback for locations assigned to them.

Set alerts

Set notifications, alerts and digests for different locations.

Take feedback across multiple channels

Tablets & Kiosks

Take customer feedback on iPads, iPhones, Android tablets and Phones. Set up as kiosk or just hand device in-person.

SMS

Send mobile-responsive survey links to customers through SMS to share their experience and feedback.

Email

Send emails with survey links to customers to give feedback or embed survey questions within email.

Online

Create and add online surveys on your website or send survey links to get feedback from customers.

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200+

30+

1 Million

100 SMS/Emails

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