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SMS Surveys
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Salesforce 
HubSpot
ActiveCampaign
Pipedrive
Mailchimp
Zendesk 
Intercom
Freshdesk
HelpScout 
Front
Jira
Slack 
MS Teams
Webex
Zoom
Google Sheets 
Zapier 
Integrately
Make 
Webhooks 
Developer APIs
Survey Builder
30+ Question Types
Pre-built Templates
Skip Logic
White-Labeling
Multilingual Surveys
Pre-filled Survey Data
Microsurveys
Feedback Button
Digital Feedback
Device Tracking
Recurring Surveys
Survey Throttling
Integrations
APIs & Webhooks
CX Automation
Closing Feedback Loop
Response Inbox
Real-time Alerts 
Location-Based CX 
Agent-Based CX 
Survey Reports
Comparative Reports
CSAT Metrics
Text Analysis
MS TeamsSend automated email surveys to customers after interactions. Embed rating questions for quick responses and personalize follow-ups based on feedback.
Product Tour
Start the self-guided tour and see the power of Zonka Feedback in action.
Reach your customers wherever they are to boost response rates! Distribute your surveys through multiple channels like emails, SMS, website, in-app, offline, kiosks, and more.
Comprehensive Survey Software
The simplest and the most powerful customer experience and feedback management platform to create surveys, collect feedback from multiple channels, automate distribution, and get instant, in-depth insights.
Create stunning surveys in minutes with expert templates or AI. Customize branding, translate into multiple languages, and add dynamic logic for a smarter, engaging experience.
Effortlessly automate survey distribution! Trigger surveys through integrations & APIs, using contact segments. Schedule surveys at optimal times to maximize response rates.
Boost response rates with personalized email surveys, branded SMS surveys, and personalized WhatsApp surveys! Create and send engaging surveys, trigger based on events via integrations or APIs, and capture relationship and transactional feedback effortlessly.
Gather user feedback on websites and in-products with non-intrusive and engaging web widgets! Capture post-transaction feedback, implement exit intent surveys, target different pages and user segments, and understand user sentiments with customizable intercepts.
Integrate feedback collection within your mobile app. Capture real-time feedback, target user segments, and initiate surveys based on app actions. Collect feature feedback, conduct user research, and measure satisfaction to enhance performance and engagement.
Turn iPhone, iPad, and Android devices into feedback terminals with a powerful survey app. Capture in-moment customer feedback or conduct kiosk surveys, market research, and inspections, even offline.
Integrate Zonka Feedback with Intercom to capture real-time feedback via Live Chat. Trigger surveys in chat, inbox, messenger home, and posts. Conduct post-help, post-interaction, and post-chat surveys to measure agent and company satisfaction.
Closing the Feedback Loop
Distribute surveys seamlessly via links on websites, social media, and emails. Embed surveys on any web page to collect feedback, contact info, or lead data. Generate QR codes for easy feedback collection at physical locations and events.
Seamlessly integrate Zonka Feedback with your CRMs, helpdesks, and marketing tools. Connect with over 20 native integrations like Salesforce, MS Dynamics, Intercom, HubSpot, Zendesk, and 1000+ more via Zapier.
ISO 27001:2022 certification & GDPR & HIPAA compliance
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Single sign-on and user controls to manage roles and access levels
Flexible data hosting across multiple global data centers.
Import historical data, get custom integrations, and expert CX consulting
Powerful CX & Feedback Software
Case Studies
