Take leverage of the data such as how many users clicked, or how long they spent on the page. And here’s how the article and content feedback template helps:
If your website content is relevant to your visitors.
Whether your content is seen as high or low quality.
Why visitors read content on your website.
And what visitors would like to see on your site.
The Article and Content Feedback is a free template available in Zonka Feedback. To use this template, follow these steps.
Create your free trial account at Zonka Feedback
From the onboarding screen, choose ‘Product Experience’
From the templates on the right-hand side, choose ‘Website Feedback’ & select Article & Content Feedback. Preview the Template and if you’re happy with the questions, click on ‘Use this Template’
Now you can edit and customize the survey, add or modify questions, themes, languages and survey settings.
Once your survey is ready, you can distribute the survey to your users and customers to gather their feedback.
The best way to take feedback from your product users and customers is within your product. You can embed the Article & Content Feedback within your product using the following channels:
Side Tab Button or Feedback Button: Display a Feedback button for your logged in users at the right or left hand side of your platform.
Pop-ups: Use conditional pop-ups to capture feedback.
Pop-over Widget: It is a cool way of making product satisfaction surveys part of your feedback.
Slide Out/ Slide Up: Display an event from the bottom of the screen.
You can set up the content feedback survey in minutes. Begin by clicking on ‘Use this template’ present under the template. Once done, you’ll be asked to create an account and you’ll be taken to the Zonka Feedback’s platform where you can begin designing your template or use the already existing one. After you are done with creating the template, the next step is to distribute it via the web app, email, SMS, Apps/Kiosk and Slack.
The following questions are included in this Article and Content Feedback.
Absolutely. There’s no limit on the number of questions you can add to the article and content feedback survey.
2. How long will this survey stay active?
Once you’ve set up the account, we’ll keep the article and content feedback survey live for as long as you need.
3. Where can I use this Article and Content Feedback?
At your touchpoint, you can use a QR code. Another method is to send an email or SMS survey to the customer as soon as the service is completed. If you do not have access to the internet, you can conduct offline surveys using kiosks, mobile devices, or tablets.