With this all-inclusive detailed general customer satisfaction survey, understand how your customers perceive your company and what are their satisfaction levels. Uncover faulty areas and makes suitable amendments to enhance your customer experience. This general customer satisfaction survey template can be used by any industry like hospitality, healthcare, retail, automobiles, e-commerce, and more.
Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.
Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.
Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.