Website Feedback Form

Enable our online Website Feedback Form into your website to gauge how well your website meets your user’s needs. The form is quick for customers to fill out, and provides the valuable information you need to make improvements on your website.

6 Questions

8Screens

2 mins to complete

Get feedback for your website from your customers.

Wondering how and why to use a website feedback form? Use it to understand how the visitors are identifying with your website. This survey allows you to gauge why visitors come to your site, what they are looking for and whether the website can deliver the experience they expect.

Our expert-certified detailed website feedback form covers the necessary questions ranging from how you came to the website, satisfaction level with the quality of products, whom are you shopping for and more. Our website feedback form helps your website get the feedback it needs. If you have more specific questions regarding the web presence of your website, you can customize the questions according to your needs.

Get real-time feedback from customers by just sharing the link of the template via email or SMSes. Zonka Feedback offers other channels to distribute the survey with ease. Embed the survey to your website or share the template on social media, the options are endless covering your customer base.

To create a survey using the Website Feedback Form Template, just sign up or sign in to Zonka Feedback. You’ll be able to choose this Survey Template when you begin creating your feedback form or survey.

Popular Ways to use the Detailed Website Feedback Form

The best way to take feedback from your product users and customers is within your product. You can embed the Quick NPS® Survey within your product using the following channels:

Side Tab Button or Feedback Button: Display a Feedback button for your logged in users at the right or left hand side of your platform.
Pop-ups: Use conditional pop-ups to capture feedback.
Pop-over Widget: It is a cool way of making product satisfaction surveys part of your feedback.
Slide Out/ Slide Up: Display an event from the bottom of the screen.

Ready to take it a step further?

This detailed website feedback form allows the company to take feedback from the website visitors - both quantitative and qualitative. With Zonka Feedback you can control the appearance, functionality and targeting of your website surveys without any dependence on other team. Customize the look, height & width of the website feedback form template while embedding the survey on your website.

Once your detailed website feedback form is done, you can share it on the web and start collecting reactions. Embed the code on any web page you manage or you can send the form URL to the email list. With instant email or SMS notifications enabled, you'll stay up to date with your form responses. Get started with this detailed website feedback form template.

List of Website Feedback Form Questions

The following questions are included in this Website Feedback Form Template.

How is your experience on this website?
Did you find the information you were looking for on the website?
What is your main goal for using our [website/product]?
Is our pricing clear?
What, if anything, is stopping you from [taking action] today?
Where did you first hear about us?
How can we make this website better?

FAQs about Detailed Website Feedback Form Questions

1. What are some professional tips for writing better website feedback questions?

Here are some pointers you can keep in mind when writing website feedback questions:

Use simple language.
Don't ask multiple questions in one.
Keep the number of questions to a minimum.
Ask open-ended questions.
Experiment with different questions.
Start surveys with an easy multiple-choice question.

2. What are the different ways to use a detailed website feedback form?

There are different ways to use website feedback surveys as a side tab button, an embedded survey, a popup survey, etc. You can use a website feedback form to capture any kind of feedback such as exit intent feedback, product feedback, purchase feedback and so on. Make sure you know what you're looking to accomplish using this survey and you'll be able to make the best use of feedback forms.

3. Where can I use this Detailed Website Feedback Form?

You can implement a QR code at one of your touchpoints. Another way is by triggering an email or SMS survey when the service provided to the customer is completed. If you don't have an internet connection, then there is no need to worry. You can use the detailed website feedback form via our kiosks, mobile or tablets.