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Mobile Shopping Experience Survey Template

Collect and measure customer feedback on their website shopping experience using mobile devices and make informed decisions to improve shopper experience using Mobile Shopping Experience Survey Template.

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Measure customers' shopping experience on your eCommerce website while using mobile devices. Gauge their overall satisfaction while making purchase, ease of navigation, and more.  

Mobile Shopping Experience Survey Template

  1. 1. How satisfied are you with your recent mobile shopping experience?
  2. 2. Which features or aspects do you find most valuable in our mobile website?
    • Easy navigation
    • Fast loading time
    • Clear product images
    • Smooth checkout process
    • Personalized recommendations
    • Discounts and promotions
    • Customer reviews and ratings
  3. 3. How would you rate the user interface (UI) and design of our mobile website?
    • Poor
    • Below Average
    • Average
    • Good
    • Excellent
  4. 4. On a scale of 0-10, how likely are you to recommend our mobile website to others?
    • 0 (Not at all likely)
    • 10 (Extremely likely)
  5. 5. Is there anything we can do to improve your experience?

Create and send this Mobile Shopping Experience Survey

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