Understanding Product Net Promoter Score Survey Template
With our expert Product Net Promoter Score Survey Template you can ask customers about their likelihood of recommending your product to others and gauge their feedback about your product line and your brand.
This Product NPS survey template has been designed to get a deep insight into how customers perceive your product. Primarily, the survey template for Product loyalty has been designed to be completed in less than a minute. It focuses on understanding what features users use the most and if they would recommend it to others. In addition to the score, customers can also share why they would or wouldn’t recommend the product(s).
You can customize and personalize the survey to add your brand identity like logo, colors, and backgrounds, and add questions to better use the template to meet your requirements.
To create a survey using the Product Net Promoter Score Survey Template, just sign up on Zonka Feedback for a free trial. You’ll be able to choose from free NPS survey template options and many others.
How to Use the Product NPS Survey Template?
You can use the product NPS survey template in different ways:
Email/SMS: You can send email and SMS surveys after users’ free trial end or when you know users have recently used your product.
App/Product: In-app surveys and product surveys help in collecting feedback within your product’s native environment so users can share the most accurate feedback while they are actually using the product.
Live Chat: Product feedback can also be collected in customer service interactions through live chat where surveys can be sent to the customer in the chat window.
You can use our free NPS survey template with a simple sign up on Zonka Feedback which would allow you to start your free trial.
List of Questions in Product Net Promoter Score Survey Template
The following questions are included in this Product Net Promoter Score Survey template:
- What features do you find yourself using the most?
- How likely are you to recommend us to a friend or colleague?
- Can you elaborate on the reason for the score you have given?
Sign Up on Zonka Feedback for free and implement a Product Net Promoter Score Survey Template in your account to capture the data.
FAQs
How to collect product feedback?
You can measure customers’ loyalty to your product by using Product NPS survey. You can create a detailed survey where users can also share what they liked or disliked about the product or mobile app.
What to include in a Product feedback survey?
Product feedback survey questions:
- How likely are you to recommend the product to others?
- Please rate the ease of use of our product.
- Please rate innovation in our product.
- Please share feedback in your own words.
- What features would you like to see?
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