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Zonka Feedback’s customer satisfaction survey template focuses on capturing the general satisfaction of customers with your product or services. The survey also helps capture information like how often customers use your products or services and what improvements they would like to see.
To start using the customer satisfaction survey template free of cost, you can simply sign up on Zonka Feedback and start using our 500+ templates.
Sharing this survey is easy. Create a link and share it with your customers allowing them to provide real-time feedback. You can share the survey via email, SMS, web app, or in kiosk mode.
The Customer satisfaction survey questions in this template include:
Sign Up on Zonka Feedback for free and implement the Quick General Customer Satisfaction Survey Template in your account to capture the data.
What to include in a customer satisfaction survey?
If you want to create a quick customer satisfaction survey, you can add the general rating scale for customers to rate their satisfaction. To collect detailed feedback you can add additional questions like a comment box or multiple choice questions to collect more descriptive feedback.
What is a customer satisfaction survey example?
Here’s what a customer satisfaction survey example would look like:
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