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Shopper Experience Survey (Detailed)

Get detailed insights about every minute aspect of the shopper experience at the retail store. Collect shopper opinion on everything like availability of items at the store, the effectiveness of the discount coupons/ vouchers, pricing, staff competence and more.

This shopper experience survey will help you understand the effectiveness of the services provided at your retail store and your customer opinion about them. Along with detailed shopper experience also capture the customer detail with this survey form which can be used later for marketing purposes. Make your retail store better with the help of suggestions, comments, and complaints received by your shoppers in this survey form.

Change the way you take surveys & feedbacks

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Multi-channel Survey App

Zonka is a multi-channel survey app. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.

Android survey app

Capture customer feedback
on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices
like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

Multi-channel survey system

Email surveys

Email surveys directly from
Zonka or send via APIs

SMS surveys

Send SMS with Survey links
to customer phone numbers

Mobile surveys

The surveys work beautifully
on both desktop and mobile

Free Trial Sign Up

Sign up for a 15-day free trial. No credit card required.

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