Using an online form is a better option than the same old traditional ways of taking surveys. It is easier to link the online feedback form in your email lists, share it via social media, embed it into your website, share via SMSes.
Send it to the customers after they have visited the shopping mall. This shopping mall experience feedback form can be added directly to the kiosk and you can take feedback in real-time.
This feedback form has questions helping you to identify possible issues and areas to improve. It has the star rating, NPS metric, contact information metric and more.
To create a survey using the Shopping Mall Experience Feedback Form, just sign up or sign in to Zonka Feedback. You’ll be able to choose this Survey Template when you begin creating your feedback form or survey.
The following questions are included in this Shopping Mall Experience Feedback Form.
Sign Up on Zonka Feedback for free and implement a Shopping Mall Experience Feedback Form in your account to capture the data.