right_arrow_blueIntroducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more

Zonka Feedback gets smarter with AI: Build smarter surveys, unlock deeper insights ➝

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Website Usability Survey Template

Collect and measure feedback on the website usability, navigation and ease of use from your website visitors using this Website Usability Survey Template

 

  • Try 7 days for Free
  • Lightening fast setup
 
Collect feedback from your website visitors to assess the website usability with real-time feedback reports. Gauge visitor satisfaction and get insights to improve the ease of use, know whether you are meeting the visitor experience, and identify potential pain points using Website Usability Survey Template.

Website Usability Survey Template Questions

  1. 1. How frequently do you visit our site?
    • More than once a week
    • Once a week
    • Few times a week
    • Less than once a month
  2. 2. What brings you to our website today?
    • Gather information about product/service(s)
    • Seeking customer support
    • Making a purchase
    • Providing feedback or submitting review
    • Others
  3. 3. Please specify your reason for the visit
  4. 4. Please rate your satisfaction with our website's navigation
  5. 5. Please rate your satisfaction with website's user-friendliness
  6. 6. What is your favorite feature or category on our website?
  7. 7. Is there anything we could do to make our website better?
    • Yes
    • No
  8. 8. Please describe the changes you're considering

Create and send this Website Usability Survey Template

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