Website Usability Survey Template

Website Usability Survey Template Questions

1. 1. How frequently do you visit our site?
   • More than once a week
   • Once a week
   • Few times a week
   • Less than once a month
2. 2. What brings you to our website today?
   • Gather information about product/service(s)
   • Seeking customer support
   • Making a purchase
   • Providing feedback or submitting review
   • Others
3. 3. Please specify your reason for the visit
4. 4. Please rate your satisfaction with our website's navigation
5. 5. Please rate your satisfaction with website's user-friendliness
6. 6. What is your favorite feature or category on our website?
7. 7. Is there anything we could do to make our website better?
   • Yes
   • No
8. 8. Please describe the changes you're considering