At Zonka, we’re consistently trying to make feedback management more automated and even more effective. And for the same reason we focus a lot on powerful survey features and out of the box integrations. As we're growing and on-boarding more customers, feature requests and suggestions are pouring in. We're getting to know of all the web apps that our customers would like to connect Zonka with.
There's really a lot you can do when you make all your web apps work together. For instance, if you get a negative feedback on Zonka and you'd like to raise a ticket in your ticketing application instantly to enable quick action. Same for your low NPS score - raise a ticket instantly for addressing the detractors. Or perhaps, you want to add new respondent data from Zonka to your CRM. There's a lot really.
To make all this and more possible, Zonka Feedback is now integrated with Zapier (yay!). This means, now you can integrate to over 750+ apps and automate tasks and triggers across tonnes of applications and save yourself a lot of time and effort.
In case you're wondering what Zapier is - it's an online automation platform that allows you to connect various web apps that you use to automate processes that you would have usually spend a lot of time on coding. It essentially allows web applications to easily talk to each other.
With Zonka Feedback now connected to Zapier, automation will be a breeze and you will get more time to focus on bigger strategies for your organization.
To make your own Zap now, get started here.