A digital feedback app and software for Restaurant is a great way to hear the voice of each customer and get their feedback about your food, ambience, service, staff and more – all in real-time.
Create good-looking Restaurant Feedback Forms & Surveys with all the relevant questions you want to ask.
Take feedback from your Restaurant Customers wherever they are.
Get real-time notifications and alerts for all new feedback at your Restaurant.
Let teams work together on feedbacks and take action using Zonka’s Collaborative Response Manager. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop.
In times when Twitter, Facebook, Zomato and Yelp can make or break reputations, restaurants must deliver the best experiences every time. That’s why you need a feedback system that tells you what’s happening at your restaurant before your customers rant elsewhere. With Zonka Feedback, quick insights and in-depth analysis of restaurant feedbacks lead to better understanding of guest sentiment and satisfaction, complaints and quicker resolutions.
Capture restaurant feedbacks in real time and fix issues within premises. Improve customer experience in restaurant like never before.
Let customers at your restaurant give feedback about waiters, servers, chefs and management on any parameters you define in your survey.
Compare rating of all your restaurant chains with location-comparative reports. Use date-comparative reports to compare over time.
Get daily, weekly or monthly digests of feedbacks delivered in your inbox. Stay updated with restaurant feedbacks and complaints by customers.
Zonka is the perfect feedback software for multi-location restaurants and chains.
Hand over white-labelled feedback forms on tablets to guests in fine dining restaurants to share their feedbacks about service, ambience, experience and more.
Set up feedback forms on tablet kiosks at Quick Service Restaurants to get instant feedback on new menu items, quality, speed of service and staff efficiency.
Print feedback form link and QR codes on bills and delivery boxes to let customers give feedbacks. Know customer feedback about food delivery, taste, quantity and more.
Capture feedbacks about food taste, service, menu items and hygiene in cafeterias. Deploy floor mounted kiosks across cafeterias in schools, offices & colleges.
Use tablets to let customers share their feedback first-hand, on-premises about food, service, ambience and more before ranting out anywhere else.
Send out web survey links via Email and SMS to customers or print feedback links and QR codes on bills and takeaway boxes so customers can give feedback after their meal .
Take feedback at pubs and discos from guests on-premises using tablets to allow them to share their experience about ambience, food and drinks, service with you.
Send web survey links via SMS and Emails to your clients on their perception of your food taste, quality, variety in menu items, hygiene standards and other services.
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