The airport survey template provides passengers an opportunity to provide feedback about the airport experience. They give responses on the facilities, quality of the food served, and overall satisfaction with the lounge services. The main aim here is to check whether they are satisfied with the lounge experience or not.
The feedback received from passengers helps make improvements in services and amenities. You can use our airport survey free of cost with just a simple sign up on Zonka Feedback.
You can use our airport satisfaction survey template in different ways:
Email/SMS: You can send out email and SMS surveys post-flight or post-lounge experience to collect feedback fresh from passengers’ recent experiences.
Mobile/Tablet/Kiosk: When you’re looking to collect airport feedback, mobile, tablet, and kiosk surveys are considered ideal since passengers can share feedback through the auto-reloaded surveys running on mounted screens. Moreover, you can set up mobile, tablet, and kiosk offline surveys so passengers can share responses without internet connectivity.
QR Code Survey: A QR code survey is a survey embedded in a QR code, which when scanned, opens up the survey page. Passengers can share feedback simply by scanning the QR code displayed at various points across the airport or lounge and share feedback conveniently.
The following airport survey questions are included in this template:
Sign Up on Zonka Feedback for free and implement this Airport Survey Template in your account to collect passengers' feedback.
What to include in an airport survey or airport satisfaction survey?
Airport survey questions to include in an airport survey include: