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Measure Customer Effort Score with CES Surveys

CES Surveys measure how easy it was for your customers to do business with your company. The CES Survey Templates by Zonka Feedback is designed by survey experts to measure Customer Effort and Satisfaction.

Templates

Survey Templates +

Feedback Form Templates +

Mobile Form Templates +

Offline Survey Templates +

Templates by Industry +

Customer Service & CES Surveys

  • Customer Effort Score (CES) Survey Template

    Measure the customer effort in getting their issues resolved in real-time and improve customer...

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  • Post Transaction Survey Template

    Gauge feedback about customers’ experience and perceived effort using Post Transaction CES Survey...

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  • Product Purchase Experience Survey Template

    Use this product purchase experience survey template to assess the customer’s experience with the...

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Zonka Feedback

Powerful Customer Surveys & Product Feedback Platform. Create and customize stunning surveys and feedback forms and measure CX metrics like NPS, CES and CSAT. Take feedback on multiple channels - In-Product, In-App, Email, SMS, Website, Kiosks and Tablets. Run CX Automation with Workflows, Auto Responders and Auto Tagging.

Get real-time reports, insightful analytics and alerts. Take action to close the feedback loop.

android feedback app iPhone & iPad feedback app

Feedback Software

Top Features

Ways to take Feedback

Verticals

Use Cases

Useful Resources

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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