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Measure Customer Effort Score with CES Surveys

CES Surveys measure how easy it was for your customers to do business with your company. The CES Survey Templates by Zonka Feedback is designed by survey experts to measure Customer Effort and Satisfaction.

Customer Service & CES Surveys

  • Customer Effort Score (CES) Survey Template

    Measure the customer effort in getting their issues resolved in real-time and improve customer...

  • Post Transaction Survey Template

    Gauge feedback about customers’ experience and perceived effort using Post Transaction CES Survey...

  • Product Purchase Experience Survey Template

    Use this product purchase experience survey template to assess the customer’s experience with the...