Transform unstructured data into real-time, role-based intelligence and granular insights — within minutes
Capture feedback at every touchpoint, view real-time analytics, and close the loop with action, automation and collaboration
Capture contextual insights at digital touch points
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Be the first to experience our newest product — AI Feedback Intelligence, built to turn feedback into real-time, actionable insights.
Get Early AccessUsing Responsive Mobile Forms, you can empower your team to capture data and submit forms on the go. Zonka Feedback has many Mobile Form Templates available for Field Service, Inspection, Audits, Safety Hazards, Installation & Maintenance, and more. Pick any Mobile Form Template that suits your requirements, customize as per needs, and kickstart mobile data collection in your organization.
Field service teams operate in remote locations, on-site facilities, and environments with little to no connectivity, making traditional data collection inefficient. Field Service Form Templates, designed for mobile and offline use, enable technicians, inspectors, and service agents to capture critical data in real-time, ensuring smooth workflows without delays. Whether conducting site inspections, equipment maintenance, or service evaluations, these forms provide a structured, reliable method to collect and manage field data seamlessly.
Offline functionality is a game-changer for field operations. These forms allow service teams to record data, take photos, log issues, and document job completion without an internet connection. Once connectivity is restored, all collected data automatically syncs, ensuring no information is lost and reports are updated in real time. This makes them ideal for industries like construction, utilities, logistics, and facility management, where mobile teams work in challenging or unpredictable environments.
Customization is key in field service workflows, and these forms are highly adaptable. Businesses can personalize templates, add conditional logic, enable GPS tracking, and include digital signatures to enhance data accuracy and accountability. Features like photo attachments, barcode scanning, and checklist-based reporting ensure that service records are complete, verifiable, and easy to review, reducing paperwork and administrative bottlenecks.
To streamline field service management, these forms can be accessed via mobile devices, tablets, and kiosks, making them quick and easy for on-the-go teams. Integration with CRMs, asset management tools, and reporting dashboards allows businesses to track service performance, monitor compliance, and improve response times. With Zonka Feedback’s Field Service Forms, organizations can eliminate manual data errors, increase efficiency, and enhance service quality, all while staying mobile-first and offline-ready. Start using these forms today to empower your field teams with smarter data collection.
A Field Service Form for your field agents to fill up after the work is complete.
Conducting thorough inspections and audits is essential for maintaining compliance, safety, and operational excellence across various industries. Zonka Feedback's Inspection & Audit Form Templates are designed to streamline these processes by enabling efficient data collection through mobile devices, even in offline environments.
These templates cater to a wide range of inspection and audit activities, including site safety assessments, equipment evaluations, quality control checks, and compliance audits. They support the capture of diverse data types such as text entries, numerical ratings, photographs, and digital signatures, ensuring comprehensive and accurate documentation.
A significant advantage of these forms is their offline functionality, allowing inspectors and auditors to gather data without internet connectivity. Once a connection is available, the collected information automatically synchronizes with the central system, ensuring data integrity and accessibility.
By utilizing these mobile-friendly and offline-capable forms, organizations can enhance the accuracy of their inspection and audit data, reduce reliance on paper-based processes, and improve overall operational efficiency.
Incident reporting is a critical process for ensuring workplace safety, compliance, and risk mitigation across industries. Whether it's workplace accidents, equipment malfunctions, security breaches, or environmental hazards, immediate and accurate reporting is essential for preventing future incidents, ensuring legal compliance, and protecting employees and assets. Incident Reporting Form Templates provide a structured and mobile-friendly way for employees, safety officers, and field teams to document incidents in real-time, even without internet connectivity.
These forms help organizations track key safety metrics, including Incident Severity Scores, Root Cause Analysis, Response Times, and Corrective Action Effectiveness. By capturing detailed event descriptions, affected individuals, location data, and photographic evidence, businesses can build a data-driven approach to safety and compliance management. Time-stamped entries and digital signatures ensure accountability, while structured reporting allows for trend analysis to identify recurring risks and take proactive safety measures.
Designed for high-risk and field-based industries, these forms work seamlessly in offline mode, allowing employees to record incidents instantly via mobile devices, tablets, or kiosks. Once an internet connection is restored, all reports sync automatically with central systems, ensuring timely submission, accurate documentation, and effective case resolution. Customization options enable businesses to modify templates based on incident categories, add escalation workflows, and set up automated alerts to keep stakeholders informed.
To streamline the incident resolution process, these forms integrate with incident management systems, compliance tracking tools, and workplace safety dashboards. With Zonka Feedback’s Incident Reporting Forms, organizations can ensure rapid response times, maintain regulatory compliance, and foster a culture of workplace safety. Start using these forms today to enhance incident tracking and prevention.
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Accurate and efficient data collection is the foundation of informed decision-making across industries such as market research, healthcare, field services, and retail. Whether gathering customer insights, conducting on-site surveys, tracking inventory, or recording field observations, structured data collection is essential for ensuring quality, reducing errors, and improving operational efficiency. Data Collection Form Templates provide a mobile-first, offline-ready solution for capturing structured, real-time data, even in remote or disconnected environments.
These forms enable businesses to track key metrics such as response accuracy, data completeness, and submission frequency, ensuring that collected data is both reliable and actionable. With support for text inputs, numerical fields, dropdown selections, checkboxes, multimedia uploads, and digital signatures, these templates offer comprehensive and highly customizable data collection methods. Organizations can personalize fields, apply validation rules, and integrate GPS tracking to ensure that data integrity is maintained while eliminating redundant manual entries.
Designed for field teams, researchers, and mobile data collectors, these forms work seamlessly in offline mode, allowing users to collect responses anywhere, without worrying about internet availability. Once a connection is restored, all entries sync automatically to central databases, ensuring that no data is lost and reports remain up to date. Businesses can also set up automated alerts, categorize responses, and filter results to make analysis faster and more efficient.
With Zonka Feedback’s Data Collection Forms, organizations can streamline data capture, enhance reporting accuracy, and make better, data-driven decisions. Whether for business intelligence, compliance tracking, or operational monitoring, these templates eliminate paperwork, improve efficiency, and ensure a smooth digital workflow. Start using these forms today to optimize your data collection process.
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Kiosk surveys provide an efficient, self-service method to collect feedback instantly at high-traffic locations. Designed for touchscreen kiosks and tablets, these offline-ready feedback forms enable businesses to capture customer and visitor insights without the need for staff intervention. Whether placed at retail stores, hotel lobbies, hospital waiting areas, or event venues, Kiosk Survey Templates ensure seamless, real-time feedback collection while maintaining accessibility and ease of use.
These forms help measure Customer Satisfaction Scores (CSAT), Service Ratings, Experience Evaluations, and On-Site Feedback across industries. With customizable questions, multi-language support, and intuitive touch-based interfaces, businesses can optimize survey engagement while ensuring fast, frictionless data entry. Offline functionality ensures that responses are recorded even in locations with limited or no internet access, syncing automatically once a connection is restored.
Designed for high-volume feedback collection, these templates offer features such as auto-restart after each response, kiosk mode lockdown, and response tracking to prevent tampering and ensure accurate data collection. The forms can be configured with smiley ratings, multiple-choice questions, open-text feedback, and QR code scanning, allowing businesses to capture a wide range of insights tailored to their specific needs.
With Zonka Feedback’s Kiosk Survey Templates, businesses can streamline on-site data collection, improve customer experience management, and gain real-time, location-based insights. Whether used for post-visit feedback, service evaluations, or event responses, these forms enhance feedback accessibility and ensure businesses never miss an opportunity to listen to their customers. Start using these forms today to transform kiosk-based feedback collection.
Take guest's feedback for their stay at your hotel during and post check out.
Nothing captures genuine feedback better than real, in-person conversations. Whether used for customer feedback, market research, or public opinion polling, Face-to-Face Survey Templates streamline data collection by allowing interviewers to record responses digitally via mobile devices, even in offline environments.
These templates are designed to capture structured and detailed responses by supporting multiple question types, including multiple-choice, Likert scales, open-ended inputs, and image-based selections. With customizable layouts and real-time response tracking, businesses can ensure they gather precise insights while maintaining a smooth interview experience. Offline functionality allows surveys to be conducted without internet access, syncing automatically once a connection is restored.
Built for field researchers, customer experience teams, and sales professionals, these forms enable seamless mobile data collection, reducing the need for paper-based surveys and manual data entry. Features like auto-save, quick response logging, and instant data review ensure that interviewers capture reliable feedback efficiently, minimizing errors and improving data accuracy.
With Zonka Feedback’s Face-to-Face Survey Templates, businesses can optimize in-person feedback collection, ensure higher engagement, and gain actionable insights from direct customer interactions. Whether used at events, retail stores, research studies, or customer visits, these templates enhance the efficiency and accuracy of face-to-face data collection. Start using these forms today to capture valuable insights in real time.
Collect feedback quickly from customers using Smiley face survey.
Know what your employees feel about your food and its taste by collecting Cafeteria Feedback.
Take feedback from diners about the dine-in experience at the restaurant
Customer feedback is critical for improving experiences, refining services, and building brand loyalty—especially in real-time, on-the-go environments. Customer Survey Templates provide a mobile-first, offline-ready solution for businesses to capture structured feedback at key touchpoints, whether in retail stores, service centers, field locations, or events. Designed for seamless data collection on mobile devices, tablets, and kiosks, these templates ensure businesses gather customer insights efficiently, even in offline environments.
These forms track core customer experience metrics, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). With customizable rating scales, multiple-choice fields, open-text responses, and real-time response tracking, businesses can gather detailed insights into customer interactions, product satisfaction, and service quality. The offline functionality ensures that responses are captured instantly and automatically synced when connectivity is restored, making it ideal for locations with limited or no internet access.
Designed for fast, multi-channel deployment, these forms can be used on mobile devices, self-service kiosks, and tablets, allowing businesses to collect feedback effortlessly. Touch-friendly interfaces, auto-restart after each response, and kiosk-mode security make them perfect for high-volume customer interactions. Additionally, integration with customer management systems (CRMs) and analytics dashboards helps businesses turn raw feedback into actionable insights that enhance customer satisfaction.
With Zonka Feedback’s Customer Survey Templates, businesses can elevate their customer experience strategy with real-time, in-person feedback collection. Whether used for retail, hospitality, healthcare, or field services, these templates provide a structured, reliable approach to measuring customer sentiment and improving interactions. Start using these offline and mobile-friendly forms today to capture valuable customer insights anytime, anywhere.
A quick Customer Feedback Survey to gauge Customer Satisfaction.
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In healthcare, every patient interaction matters—but gathering structured feedback in real-time can be a challenge, especially in offline environments like hospitals, clinics, and field medical services. Healthcare Survey Templates, designed for mobile and offline use, provide a seamless way for healthcare professionals to capture critical patient feedback, assess service quality, and ensure compliance—even in areas with no internet connectivity.
These templates help measure Patient Satisfaction Scores (PSS), Post-Appointment Feedback, Healthcare Service Ratings, and Facility Assessments, ensuring healthcare providers get timely insights into patient experiences and service effectiveness. With customizable fields for patient details, medical staff performance evaluations, and treatment satisfaction, these forms help organizations gather structured feedback without manual paperwork or data loss. Offline functionality ensures all responses are recorded and synced automatically once a connection is available, making them ideal for hospital wards, emergency care units, remote health camps, and mobile healthcare teams.
Designed for tablet kiosks, mobile devices, and on-site feedback stations, these forms streamline the feedback collection process, allowing patients, caregivers, and healthcare professionals to submit responses effortlessly. Features like touch-friendly interfaces, digital signatures, multi-language support, and real-time reporting ensure accurate, secure, and HIPAA-compliant data collection.
With Zonka Feedback’s Healthcare Survey Templates, hospitals, clinics, and healthcare facilities can improve patient experience, optimize service delivery, and track performance metrics with ease. Whether used for inpatient and outpatient satisfaction surveys, wellness program feedback, or doctor performance evaluations, these mobile and offline-friendly templates help healthcare providers stay connected to patient needs in any setting. Start using these forms today to ensure better patient care through real-time, structured feedback.
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Delivering exceptional guest experiences requires real-time, structured feedback, but collecting insights across multiple locations or through different service agents can be a challenge. Hospitality Survey Templates, designed for mobile and offline use, enable hotels, resorts, and restaurants to gather guest feedback efficiently, even in areas with limited connectivity. Whether assessing guest satisfaction, service quality, dining experience, or facility upkeep, these forms provide a seamless and structured way to track guest sentiment at every stage of their experience.
These templates help businesses capture Guest Satisfaction Scores (GSS), Service Ratings, Staff Performance Metrics, and Facility Feedback, offering a clear understanding of operational efficiency across different locations. Location-based and agent-based tracking ensures that businesses can identify which hotel branches, restaurant locations, or service agents are excelling or underperforming. Offline functionality allows surveys to be conducted on mobile devices, tablets, and kiosks, ensuring responses are stored and automatically synced once an internet connection is restored.
Built for scalable, multi-location feedback collection, these forms include customizable question logic, digital signatures, multi-language support, and open-text fields for detailed guest insights. Whether used for post-stay reviews, in-room feedback, or live service assessments, these templates enable quick data collection, eliminating manual paperwork and reducing response delays. Integration with CRM and hotel management systems (PMS) allows businesses to analyze feedback trends, personalize guest interactions, and optimize service strategies based on real-time insights.
With Zonka Feedback’s Hospitality Survey Templates, businesses can monitor guest satisfaction across multiple locations, track agent-specific feedback, and ensure consistent service excellence. Whether operating hotels, resorts, or restaurants, these forms help organizations capture valuable guest insights, improve retention, and deliver memorable experiences. Start using these mobile and offline-friendly templates today to enhance hospitality service standards.
Collect & measure guest feedback on your hotel facilities and stays to improve overall satisfaction.
A short feedback about the facilities you have used or have in your organisation.
Take guest's feedback for their stay at your hotel during and post check out.
Collect valuable guest feedback to enhance hospitality experiences, improve service quality, and...
Customer experience is the backbone of retail success, and real-time feedback is essential for improving in-store services, product offerings, and overall satisfaction. Retail Survey Templates, designed for mobile and offline use, provide retailers with a structured way to gather immediate insights at various customer touchpoints, ensuring that feedback is collected seamlessly, even without an internet connection.
These templates help retailers track customer satisfaction, measure Net Promoter Score (NPS), assess post-purchase experiences, and evaluate store ambiance and staff performance. With location-based tracking and agent-specific feedback, businesses can identify trends across multiple store locations, optimize in-store interactions, and ensure a consistent shopping experience. The offline functionality enables surveys to be conducted on mobile devices, kiosks, or tablets, with responses automatically syncing when connectivity is restored.
Built for in-store, point-of-sale, and field-based feedback collection, these forms offer customizable rating scales, multiple-choice options, open-text fields, and product-specific feedback sections. Retailers can use these forms to gather insights on customer preferences, checkout experiences, and post-purchase sentiments. Multi-channel accessibility ensures surveys can be deployed via QR codes, digital receipts, and interactive kiosks, allowing customers to share feedback effortlessly.
With Zonka Feedback’s Retail Survey Templates, businesses can track customer experience trends across locations, improve service delivery, and optimize product offerings based on real-time insights. Whether used for store evaluations, loyalty tracking, or in-store shopping assessments, these mobile and offline-friendly templates help retailers make data-driven decisions that enhance customer retention and satisfaction. Start using these forms today to transform in-store experiences with structured, actionable feedback.
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Facility management plays a crucial role in ensuring a safe, clean, and well-maintained environment for employees, visitors, and tenants. Gathering structured feedback helps organizations track cleanliness, maintenance efficiency, safety compliance, and overall facility usability, ensuring consistent service quality. Facility Feedback Survey Templates, designed for mobile and offline use, enable facility managers to collect real-time feedback across multiple locations, even in areas with no internet connectivity.
These templates help assess cleanliness levels in restrooms, common areas, and workspaces, track maintenance requests and equipment functionality, and gather insights on safety measures and accessibility concerns. Location-based and agent-specific tracking allows facility teams to identify service gaps, monitor staff performance, and address recurring issues before they escalate. Offline functionality ensures that feedback can be collected on mobile devices, tablets, or kiosks, with responses syncing automatically once an internet connection is restored.
Built for property managers, maintenance teams, and facility service providers, these forms offer customizable question fields, digital signature collection, and multimedia uploads for reporting issues with photo evidence. Whether conducting facility audits, collecting tenant feedback, or tracking restroom cleanliness, these templates streamline data collection and help teams resolve issues faster. Automated alerts and integration with facility management systems ensure that reported concerns are assigned to the right teams for swift action.
With Zonka Feedback’s Facility Feedback Survey Templates, organizations can improve operational efficiency, enhance workplace and public space experiences, and ensure facilities meet high standards of safety and maintenance. Whether used for corporate buildings, healthcare centers, educational institutions, or public venues, these templates provide a structured, real-time feedback system to drive continuous improvement. Start using these mobile and offline-friendly forms today to optimize facility management.
Improve satisfaction with your restrooms using washroom feedback template
A short feedback about the facilities you have used or have in your organisation.
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