How to use the Restaurant Survey Template
Easily set up and deploy the Restaurant New Menu Survey Template to assess customer satisfaction, customize it to fit your needs, and analyze responses to refine your menu and enhance customer satisfaction.
1. Access the template
Click on edit this template, sign up with your details and you can directly start using the template in a minute. Alternatively, you can log in to Zonka Feedback and select Restaurant New Menu Survey Template from the survey templateslibrary for quick setup.
2. Customize the Template
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Personalize the questions, branding, and layout to reflect your restaurant’s unique style and goals.
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Add your logo, colors, and any specific menu-related fields to tailor the restaurant survey to your needs.
3. Choose a Distribution Channel
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Distribute surveys via email, SMS, or WhatsApp to reach customers after their visit.
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Use QR codes on receipts, tables, or menus for easy on-site feedback collection.
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Embed the restaurant survey on your website or app to gather input during or after a dining experience.
4. Preview and Launch the Survey
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Preview the resurvey to ensure the flow, appearance, and functionality meet your expectations.
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Launch the survey across your chosen channels to start collecting valuable feedback.
5. Monitor Feedback and Analysis
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Use real-time analytics to track responses and identify trends in customer preferences and satisfaction.
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Analyze the data to refine menu offerings and improve the overall dining experience, ensuring your new menu resonates with customers.
How to Implement the Restaurant New Menu Survey
Implement the Restaurant New Menu Survey effortlessly across various channels to gather valuable insights and improve your menu’s success.
1. Offline: In-restaurant kiosks or Tablets
Use Case: Set up kiosks or tablets or offline surveys at the restaurant entrance or checkout for customers to leave feedback before leaving.
Value Added: Provides real-time feedback on the dining experience while it’s fresh in customers’ minds, helping you address concerns immediately.
2. Table QR Codes
Use Case: Place QR codes on tables or menus for guests to scan and access the survey during or after their meal.
Value Added: A contactless, convenient method to gather feedback on the spot, increasing participation rates and providing actionable insights directly from diners.
3. Web and Online Ordering Platforms
Use Case: Embed the website survey on your restaurant’s website or online ordering platform to gather feedback after online transactions or deliveries.
Value Added: Helps gather input from customers engaging digitally, provide honest feedback, ensuring you receive customer feedback across all ordering channels, including takeout and delivery.
4. Email
Use Case: Send follow-up emails surveys to customers after their visit or delivery with a personalized survey link.
Value Added: Enables customers to share their thoughts at their convenience, capturing more detailed and reflective customer feedback.
5. WhatsApp Surveys
Use Case: collect customer feedback directly via WhatsApp surveys for quick, collect customer feedback seamlessly.
Value Added: Leverages a familiar and widely used platform, making it easy for customers to respond and increasing engagement.
6. SMS Surveys
Use Case: Send a concise survey link via text messages shortly after the dining experience.
Value Added: A fast and direct method to gather feedback, especially effective for on-the-go customers, ensuring timely responses.
7. In-App Surveys (for Restaurants with Apps)
Use Case: Trigger surveys within your restaurant’s mobile app after orders, reservations, or user actions.
Value Added: Seamlessly integrates with customer interactions, offering a convenient way to capture real-time feedback tied to specific touchpoints.
8. Live Chats
Use Case: Incorporate the survey into live chat interactions, such as support or booking conversations, to capture immediate feedback.
Value Added: Allows you to evaluate the service quality provided provided by the restaurant staff during direct interactions, improving communication and overall customer experience.
Implementing these survey channels ensures comprehensive feedback collection, allowing you to refine your menu and dining experience across all customer touchpoints.
The Restaurant Menu Feedback Form is designed to capture customers' preferences and opinions regarding any new dishes in your menu along with the overall dining experience. Inviting your restaurant guests to fill new menu survey can play a crucial role in understanding how well the menu is received by patrons. This helps a restaurant enhance its offerings and customer satisfaction.
Zonka Feedback's new menu form is fully customizable so you can either go for the ready-to-use template, customize it, or build it from scratch. Start improving your offerings today with a 14-day free trial! This template covers questions regarding the overall dining experience, evaluation of new dishes on certain aspects, and suggestions to improve the menu along with the dine-in experience of the guests.