×
Request a Demo

Book a Demo with Zonka Feedback

Online Airline Satisfaction Survey Template

Use the Online Airline Satisfaction Survey Template to gain insights about your airline services from the travelers. This feedback template asks travelers about their travel and what they think the airline can improve on. Find out opportunities to improve and stay competitive using this template.

Understanding Online Airline Satisfaction Survey Template

The aviation industry is booming and every airline player needs to offer best-in-class services to stay competitive. Using the Online Airline Satisfaction Survey Template, you can pick out the areas of improvement based on the feedback offered by the airline travelers.

This Online Airline Satisfaction Survey Template comes with nine simple questions that air passengers can answer in less than 2 minutes. It asks them to rate the airline on the basis of different parameters like comfort, luggage storage, cleanliness, noise, and more. Apart from that, you can find out the key demographics and the type of ratings they give. You can classify passengers based on age group, gender, frequency of travel, etc., to deliver more tailored airline services.

You can quickly implement this Online Airline Satisfaction Survey Template and collect feedback from your passengers using this template. Simply sign up or sign in with Zonka Feedback and get started.

List of Online Airline Satisfaction Survey Questions

The following questions are included in this Online Airline Satisfaction Survey Template.

  • What is your gender?
  • Age Group
  • Which of the following describes you best?
  • How often do you fly?
  • Please rate the aircraft on: Comfort of seating
  • Please rate the aircraft on: Space for luggage storage
  • Please rate the aircraft on: Cleanliness of aircraft
  • Please rate the aircraft on: Noise level of aircraft
  • Please tell us what can we do to improve.

Sign Up or Sign In on Zonka Feedback for free and try this Online Airline Satisfaction Survey Template to gauge feedback about your airlines and the satisfaction level of the passengers.

Create and send this Online Airline Satisfaction Survey Template

Get Started