Introducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more ➝

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Subscription Cancellation Survey Template

Collect customer feedback to know why they cancel subscription with your business. and make feedback-driven improvements to prevent churn using this Subscription Cancellation Survey Template.

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  • Lightening fast setup
Understand the reason behind churn and why your customers are canceling their subscriptions using the Subscription Cancellation Survey Template. Gauge customer feedback using quick questions to find ways to improve your services or product and prevent churn. 

Subscription Cancellation Survey Questions

  1. 1. What was the primary reason for which you canceled your subscription?
    • Missing features I needed
    • The software is expensive
    • The project is over
    • Not sure how to use the tool
    • Other reasons
  2. 2. Overall, how satisfied were you with product?
  3. 3. Any other feedback you'd like to share with us? (optional)

Create and send this Subscription Cancellation Survey with Zonka Feedback

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