Subscription Cancellation Survey Template

Collect customer feedback to know why they cancel subscription with your business. and make feedback-driven improvements to prevent churn using this Subscription Cancellation Survey Template.

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Understand the reason behind churn and why your customers are canceling their subscriptions using the Subscription Cancellation Survey Template. Gauge customer feedback using quick questions to find ways to improve your services or product and prevent churn.

Subscription Cancellation Survey Questions

1. What was the primary reason for which you canceled your subscription?

Missing features I needed
The software is expensive
The project is over
Not sure how to use the tool
Other reasons

2. Overall, how satisfied were you with product?

3. Any other feedback you'd like to share with us? (optional)

Subscription Cancellation Survey Template

Subscription Cancellation Survey Questions

Create and send this Subscription Cancellation Survey with Zonka Feedback

CX PLATFORM

SOLUTION

CX METRICS

CHANNEL

POPULAR TEMPLATES

RESOURCES

GUIDES

COMPANY

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Subscription Cancellation Survey Template

Subscription Cancellation Survey Questions

Create and send this Subscription Cancellation Survey with Zonka Feedback

CX PLATFORM

SOLUTION

CX METRICS

CHANNEL

POPULAR TEMPLATES

RESOURCES

GUIDES

COMPANY