With a Product Survey Template, start measuring your customers’ experiences with your product, and get insights into users’ expectations to build better product experiences.
Product Surveys allow your users to share feedback about their experiences with your product. With Zonka Feedback's versatile product survey template, you can collect customer feedback, measure satisfaction, get bug reports, and gauge the experience of your product users to know the challenges they might face and resolve them to create better experiences.
This product survey template includes the following questions to gather user insights about your product and their experiences with it.
You can easily customize this sample product survey template and include the questions of your choice depending on the nature of your product and the information you want to capture. Here are some suggestions of questions of product survey that you can consider to add in your product survey.
You can tailor these questions as per your survey needs and the functionalities of your product.
Unlock valuable insights into your product offerings with our Product Survey Template. Follow these steps to use this template and capture user insights about your product.
The flexibility of the Zonka Feedback survey tool allows you to tailor this template to your specific requirements and adapt the feedback survey to evolving product needs. Effortlessly add or remove questions to remain responsive to the dynamics of your product offerings. Leverage this potent survey tool to gather honest feedback from customers and consistently enhance your product performance.
Crafting impactful product surveys can be a daunting task. You need the right platform to simplify the process, collect valuable data, and translate insights into actionable decisions. That's where Zonka Feedback swoops in, armed with a powerful arsenal of features to elevate your product survey game.
When constructing your product survey, employing a variety of question types is crucial for extracting thorough insights from your target audience. Explore diverse question formats to craft a well-rounded survey.
CSAT surveys are a great way to measure the satisfaction of your customers. CSAT survey question works on a five-point rating scale and the response options can be represented in various forms and rating scales like adjectives from Excellent to Poor, self-explanatory smileys, star-rating, numbers, and more. Explore options like:
Clearly defined and consistent scales, such as 1 to 5, empower users to effortlessly convey their satisfaction levels.
Uncover in-depth insights into users' product experiences by posing open-ended questions. Encourage respondents to share feedback regarding the ‘why’ behind the way they rate your product and its various aspects, and capture complaints, suggestions, and special experiences your product users might want to share.
Analyzing open-ended responses provides a deeper understanding of user sentiments, helping identify areas for improvement and meeting customer expectations.
Streamline feedback collection with efficient multiple-choice questions. Offer single or multiple response options, incorporate ranking questions to gauge preferences, and organize the survey for standardized analysis.
Here is one example of a multiple-choice question.
Among these features, which ones do you feel are most useful and valuable?
In the above question, there can be multiple answers as per the user’s choice. So it is good to give checkboxes to allow the respondents to choose multiple answers.
A Product Survey Template is a pre-designed set of questions and formats to gather feedback from users about their experiences with a specific product. It allows businesses to collect feedback with valuable insights, measure customer satisfaction, and identify areas for improvement.
Zonka Feedback offers a diverse range of pre-built survey templates designed for various purposes. These templates cater to capturing product feedback, bug reporting, and measuring customer satisfaction through metric surveys like NPS, CSAT, and CES. These versatile templates are crafted to help you gather valuable insights from your users effortlessly.
Yes, absolutely! Zonka Feedback allows you to customize the pre-built templates according to your specific product-related inquiries. Once you enter the editing interface, you can easily add, remove, or modify questions based on your survey requirements. This customization feature ensures that the survey aligns perfectly with your unique product characteristics and goals.
Yes, you have the flexibility to create your own survey template. Zonka Feedback provides a user-friendly interface where you can craft a personalized survey template tailored to your specific product and information needs. Utilize a variety of question types, such as multiple-choice, star-rating, and open-ended questions, to create a survey that captures comprehensive insights from your users.
Zonka Feedback offers multiple distribution channels to share your product survey. You can choose from in-app or in-product surveys, email surveys triggered at various touchpoints, and SMS surveys. This flexibility allows you to reach your audience through channels that align with your customer interaction preferences.
Reviewing and analyzing survey results is seamless with Zonka Feedback. Access the survey data through the Zonka Feedback dashboard, where you can visualize survey responses, identify trends, and derive actionable insights. The platform provides effective analysis tools, making it easy to understand user feedback and make informed decisions to enhance your product based on the collected insights.
Yes, Zonka Feedback offers a free trial period of 7 days for you to explore and experience the features of our product survey tool. Sign up for a free trial to access the template, customize it to your needs, and start collecting valuable feedback from your users.