The Product Feature Feedback Survey Template is a free template available in Zonka Feedback. To use this template, follow these steps.
Create your free trial account at Zonka Feedback
From the onboarding screen, choose ‘Product Experience’
From the templates on the right-hand side, choose ‘Product Feature Feedback Survey’. Preview the Template and if you’re happy with the questions, click on ‘Use this Template’
Now you can edit and customize the survey, add or modify questions, themes, languages and survey settings.
Once your survey is ready, you can distribute the survey to your users and customers to gather their feedback.
With a product feature feedback survey template, you can see the quality of experience a new or improved feature creates for your customers. This template allows business owners to uncover what experiences their users had with the new feature, and learn the positives and negatives before moving forward with, let’s say upgrades.
Similar to the NPS survey, a feature feedback template can be used across many industries. For example, if you are a product company and need to understand the opinion of the user about a new feature. Creating a feature feedback survey is easier with Zonka Feedback.
The following questions are included in this survey template.
Have you used <feature name> in <product name>?
How useful was the new <feature name>?
How does the feature impact this product's value compared with its competitors?
How relevant is the feature to you?
Has the new feature made the product more efficient and easy to use?
1. What are the steps to conduct a feature feedback survey?
Even if you create an amazing survey, it will be useless unless you conduct it flawlessly. Here are some guidelines for conducting an effective survey:
Determine your goals.
Examine the responses
Take action based on the outcomes
2. What is a feature feedback template?
Perhaps one of your customers suggested that you include a feature in your product. And your development team has implemented it. The product was then made available to users. You can now create a template that users can use to determine whether or not the feature is operational.
3. Where can I use this Feature Feedback Template?
You can use a QR code at your touchpoint. Another way is by triggering an email or SMS survey as soon as the service provided to the customer is completed. If you don’t have an internet connection, you can use offline surveys via kiosks, mobile or tablets.