Detailed General Customer Satisfaction Survey Template
With this all-inclusive detailed general customer satisfaction survey, understand how your customers perceive your company and what are their satisfaction levels. Uncover faulty areas and makes suitable amendments to enhance your customer experience. This general customer satisfaction survey template can be used by any industry like hospitality, healthcare, retail, automobiles, e-commerce, and more.
Understand how effectively your products and services fulfill customer needs. Work on the inputs received by your customers and strive to make your offerings better for them. Send out this detailed general customer satisfaction survey template and capture all ask your customers to rate your products and services on quality, pricing, support services, and value for money. This survey template also includes an NPS question, NPS stands for net promoter score which is a popular industry standard used to evaluate your customer loyalty and satisfaction. Your customers can also enter suggestions for your company that will help you capture customer sentiments and understand customer opinions like never before.
Multi-channel Feedback & Customer Satisfaction Survey App
Zonka is a multi-channel feedback & customer satisfaction survey app. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.
Capture customer feedback
on-premises on Android tablets
Collect feedbacks on iOS devices
like iPad & iPhone
Run online surveys and distribute via multiple channels
Zonka -The best customer satisfaction survey app
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