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Quick General Customer Satisfaction Survey Template

Quickly identify how satisfied are your customers with your brand with this Quick General Customer Satisfaction Survey. Find out customer satisfaction level with a simple question and also understand the reason behind it. Make targeted improvements based on the responses received.


If you want to evaluate your customer satisfaction without overwhelming your customers with a lot of questions then this short Quick General Customer Satisfaction Survey Template is perfect for you. In addition to the overall satisfaction rating, this form will also fetch customer comments which will provide the insights that can act as the foundation for creating, customizing, and reinforcing pleasurable customer experiences. This survey form template can be used by industries like Hospitality, Retail, Beauty and Fitness and many more.

This crisp Quick General Customer Satisfaction Survey Template contains an emotion rating question, open-ended question to fetch customer comments and lead capture form (all fully customizable). Use it to capture satisfaction with your product/service online or take customer satisfaction surveys on premises using tablets or set up as automated kiosks to save time and money.

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Multi-channel Survey App

Zonka is a multi-channel survey app. Analyze and evaluate customer satisfaction, follow up and make them come back to you. Create survey forms & deploy on tablets (Android & iPad), on the web, in your app, via SMS and Emails and more. Review detailed reports, response data and take informed actions.


Android survey app

Capture customer feedback
on-premises on Android tablets

iPad survey app

Collect feedbacks on iOS devices
like iPad & iPhone

Online surveys

Run online surveys and distribute via multiple channels

Multi-channel survey system

Email surveys

Email surveys directly from
Zonka or send via APIs

SMS surveys

Send SMS with Survey links
to customer phone numbers

Mobile surveys

The surveys work beautifully
on both desktop and mobile

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Enter primary contact's full name
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Choose a password (at least 6 characters, no spaces, case-sensitive)
Enter company name