Net Promoter Score® (NPS)

Net Promoter Score Survey Software

Measure, analyze and grow Customer Loyalty with NPS Surveys Software

Use NPS Survey Software to engage with customers and measure their likelihood to recommend you at every touchpoint. With Zonka Feedback’s NPS Survey Software you can get an easy-to-implement and powerful platform to capture Net Promoter Score from your customers and improve their loyalty over time. “ to “With Zonka Feedback’s NPS Survey Software you can engage with customers and measure their likelihood to recommend you at every touchpoint.

• Take NPS across various channels - tablets, kiosks, online, email & SMS
• Take both transactional and relationship NPS
• Measure customer loyalty and employee loyalty
• Segment customers as detractors, passives, promoters
• Get notifications for detractors to resolve issues
• View NPS Trends and details NPS reports
• Compare NPS across various locations
• Compare NPS over time