right_arrow_blueIntroducing User Segmentation — Deliver surveys and feedback forms with precise targeting using powerful User Segments. Learn more

Zonka Feedback gets smarter with AI: Build smarter surveys, unlock deeper insights ➝

Austin Guanzon

Austin Guanzon
Austin Guanzon is a Customer Support Manager at Dialpad, an AI-powered customer intelligence platform and a leading business phone system. He’s experienced in customer retention and technical support for major technology service companies in the US.

The Role of AI in Customer Feedback Management

1