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Roman Shvydun

Roman Shvydun
Roman Shvydun is a freelance writer. He writes informative articles about marketing, business, productivity, workplace culture, etc. His articles focus on balancing information with SEO needs, but never at the expense of providing an entertaining read.
How to Improve Engagement with a Customer Service Chatbot
Customer Experience

How to Improve Engagement with a Customer Service Chatbot

by Sep 15, 2022

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    What is Zonka Feedback?

    Customer Feedback and Employee Feedback Survey App. Create and customize stunning surveys and feedback forms and take feedback on multiple channels - Kiosks, iPads, Android Tablets, Smartphones, Emails, SMS, Website, QR Code and more. Get real-time reports, insightful analytics, instant feedback alerts and take action to close the feedback loop.

    Measure Customer Satisfaction Metrics like Net Promoter Score, Customer Effort Score & Customer Satisfaction Score with Zonka Feedback.

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