In June this year, we announced the release of our core APIs. We’re now really happy to announce the release of our first set of Webhooks for Zonka Feedback.
Webhooks, in a layman's terms, are a way for an app to provide another applications real-time information when connected. When you request for information from another application, APIs are the best way to go. But when you want to be instantly updated when a change occurs or an event happens, Webhooks is what you’d need. A webhook delivers information to another application, as something happens, in real-time.
Zonka’s Webhooks will now enable you to get updated as soon as there is a new response in any of your surveys. You can add webhooks to do a tonne of different activities in your applications using Zonka Webhooks like generating a ticket, trigger an email, create a new lead or contact and so much more!