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Zonka Feedback Blog

Get the knowledge, insights and information about Feedback Management, Survey Trends, Feedback Best Practices, Customer Experience, Customer Satisfaction & new features at Zonka Feedback.

Introducing Webhooks for Zonka Feedback

Introducing Webhooks for Zonka Feedback

In June this year, we announced the release of our core APIs. We’re now really happy to announce the release of our first set of Webhooks for Zonka Feedback.

Webhooks, in a layman's terms, are a way for an app to provide another applications real-time information when connected. When you request for information from another application, APIs are the best way to go. But when you want to be instantly updated when a change occurs or an event happens, Webhooks is what you’d need. A webhook delivers information to another application, as something happens, in real-time.

Zonka’s Webhooks will now enable you to get updated as soon as there is a new response in any of your surveys. You can add webhooks to do a tonne of different activities in your applications using Zonka Webhooks like generating a ticket, trigger an email, create a new lead or contact and so much more!

 

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