Zonka Feedback Secures 22 Badges in G2 Winter 2026 Reports

The results are in and we couldn’t be happier! 

Zonka Feedback has earned 22 badges in the G2 Winter 2026 Reports, celebrating strong customer recognition across Experience Management and Feedback Analytics.

We’re genuinely thrilled to see customers acknowledge what we’ve been building with so much care—software that’s easy to use, simple to set up, and dependable as feedback programs grow. When that feedback turns into recognition across categories, regions, and segments, it’s a moment that truly feels rewarding for our entire team.

Here’s a quick view of the 22 badges we’ve earned: 

G2 Winter 2026: Highlights at a Glance

In the G2 Winter 2026 Reports, Zonka Feedback earned recognition across its core product strengths and customer segments.

• 22 total badges across G2 Winter 2026 reports
• 14 badges in Experience Management
• 8 badges in Feedback Analytics
• Featured across Global and Regional Grid® reports
• Recognized in Small Business and Mid-Market segments

Each of these badges is backed by verified customer reviews and ratings, reflecting how teams experience Zonka Feedback in real-world use, across regions, industries, and business sizes.

Global Reach, Local Impact

One thing is clear as we went through the G2 Winter 2026 Reports, our customers are seeing value in Zonka Feedback no matter where they’re based. This season, we were recognized across Europe, EMEA, Asia, and Asia Pacific in both Experience Management and Feedback Analytics, reflecting consistent customer ratings across regions.

We have earned regional recognition for:

• Experience Management across Europe, EMEA, Asia, and Asia Pacific
• Feedback Analytics across Europe, EMEA, Asia, and Asia Pacific
• Mid-Market Experience Management in Asia Pacific
• Small-Business Experience Management in Europe and EMEA

For us, these regional Grid® recognitions aren’t about reach for the sake of scale. They’re a reflection of something more fundamental—building a feedback platform that teams can rely on, wherever they operate, and whatever stage they’re at.

Strong Coverage Across Experience Management & Feedback Analytics

That regional consistency is also reflected in how broadly Zonka Feedback is being adopted across categories and business segments. In the G2 Winter 2026 Reports, we were recognized not just regionally, but at a category level that spans global, small-business, and mid-market use cases. 

This season, Zonka Feedback featured in:

• Global Grid® Reports for Experience Management and Feedback Analytics
• Small-Business Grid® Reports for Experience Management and Feedback Analytics
• Mid-Market Grid® Reports for Experience Management and Feedback Analytics

What this tells us is simple. Teams aren’t just using Zonka Feedback in one specific context or at one stage of growth. Whether they’re running focused feedback programs as a small business or managing more complex experience initiatives at mid-market scale, the platform continues to meet them where they are.

And seeing that reflected consistently across both categories is validation we don’t take lightly.

Implementation and Usability Excellence

If there’s one area where we’ve stayed consistently focused over the years, it’s making Zonka Feedback easy to adopt and easy to use, long after implementation.

In the G2 Winter 2026 Reports, that focus showed up clearly. We were recognized across multiple Implementation and Usability Index reports for Experience Management, reflecting how customers rate their onboarding experience and day-to-day use of the platform.

This season, Zonka Feedback earned recognition in:

• Implementation Index for Experience Management
• Mid-Market Implementation Index for Experience Management
• Small-Business Usability Index for Experience Management
• Mid-Market Usability Index for Experience Management

For us, these recognitions matter because they point to something fundamental. Teams shouldn’t have to trade capability for simplicity or spend months getting value from a feedback platform. Seeing customers consistently rate us well on implementation and usability reinforces what we’ve always aimed to build: a product that’s powerful, yet practical to roll out and run.

And it’s something we continue to protect, release after release.

Mid-Market & Small-Business Performance

What we also paid close attention to this season was how Zonka Feedback is performing across different stages of growth and the Winter 2026 reports offered clear signals there as well.

In addition to featuring consistently across Small-Business and Mid-Market Grid® Reports for both Experience Management and Feedback Analytics, Zonka Feedback was also recognized in the Small-Business Results Index for Feedback Analytics.

That combination matters to us. It tells us that smaller teams aren’t just getting started easily, they’re seeing measurable outcomes once they’re up and running. And for mid-market teams, it reinforces that the platform continues to scale without adding complexity.

Whether teams are building their feedback programs early on or running them at a more operational scale, this recognition reflects steady performance where it counts—day-to-day use and tangible results.

What’s Next?

These G2 Winter 2026 recognitions are an important checkpoint for us. They reflect the trust customers place in Zonka Feedback and the work our team continues to do behind the scenes to keep the platform reliable, practical, and easy to grow with.

While we’re grateful for this validation, our focus stays where it has always been: listening closely to customer feedback and using it to improve how teams collect, analyze, and act on experience data. As we move into the seasons ahead, that commitment remains unchanged—building thoughtfully, improving consistently, and supporting teams as they turn feedback into meaningful action.