A digital feedback app and software is a great way to hear the voice of each customer and get their feedback about your product, staff, service and more at the beauty centers, spas and salons – all in real-time.
Create good-looking spa & beauty salon feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.
Choose from multiple touchpoints and methods of taking feedback like tablets, kiosks, online, email and sms to get customer feedback in spas and salons.
Get real-time notifications and alerts for all customer feedbacks.
Let teams work together on feedbacks and take action using Zonka’s Collaborative Response Manager. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop.