A digital feedback app and software is a great way to hear the voice of each customer and get their feedback about your product, staff, service and more at the beauty centers, spas and salons – all in real-time.
Get real-time feedback from your customers!
Set up a feedback system at all spas and salons. Easily track and compare feedback and customer satisfaction across locations.
Take feedback at spas, salons and beauty centres using tablets, smartphones or send feedback form link via Email and SMS or print QR code or link on the bill.
Your customers speak different languages? No problem – set up your beauty feedback form in multiple languages and let customers choose!
Create good-looking spa & beauty salon feedback forms & surveys. Customize feedback questions, fonts, colors, emoticons & more.
Choose from multiple touchpoints and methods of taking feedback like tablets, kiosks, online, email and sms to get customer feedback in spas and salons.
Get real-time notifications and alerts for all customer feedbacks.
Let teams work together on feedbacks and take action using Zonka’s Collaborative Response Manager. Tag low feedbacks and mark those which require follow-ups. Take corrective actions to close the feedback loop.