How Zonka helps in Closing the Feedback Loop?
With Zonka, you don’t just capture feedback, but you also get notified of negative feedback in real-time and get a platform to take action to improve feedback and customer experience.
- Track feedbacks in real-time
- Set negative feedback alerts
- Create action tasks for the team
- Reward loyal customer & address miffed customers
- Take action to improve customer experience
- Close the feedback loop
- Drive more business!