Taking Survey on Tablet Made Easy & Powerful.
Zonka Feedback enables in-person, kiosk-based & offline surveys and is powered with device tracking, real-time alerts and actionable analytics.
Survey on tablet using iPad and Android devices
Zonka’s survey builder is designed to help you create clean, minimal & beautiful survey forms that your customers will love filling out. It comes with tons of sophisticated features at the functional level. Customize fonts, backgrounds, add logic, use rating scales, emoticons and so much more.
Make it yours! Add your own company logo, color schemes, and more for branding your surveys completely.
Zonka supports more than 30 languages. Language will not be a barrier anymore. Localize your surveys.
Bird’s-eye view or a deep drill down on key metrics, Zonka gives you complete flexibility to monitor performance as you’d like.
Logic Based, Dynamic Surveys
Add logic to your forms. Ask the right questions at the right time based on incoming responses. Collect key metrics that matter.
NPS, CES and Other Rating Scales
Assess your customer loyalty and effort with rating scales used throughout the industry. Boost customer loyalty and grow.
Track all the devices deployed in all your locations. Battery level, device status, device location & what not.
Turn Tablets in Kiosk
Enable Kiosk mode and automate feedback collection. Set it up at places with high footfall and increase responses.
Real-time SMS & Email Alerts
Zonka lets you receive real-time feedback notifications via emails & SMS. Now, resolve issues on the spot.
Assess comparative reports between different locations. See key performance indicators, staff metrics & more.
How it works
Starting with Zonka is easy, really. Sign-up for a free trial, follow the prompts and you’re done. It literally is a matter of minutes.
Pick a template or build survey from scratch
Collect your data on kiosks or hand over the tablet
Analyze responses and take actions with team
Create stunning survey & feedback forms
Choose from Pre-Made templates
Zonka has a huge variety of inbuilt templates to offer. Pick any template from listed categories, customize, and you are all set!
30+ Question Types
With 30+ question types to choose from, Zonka has got you all covered. Rating scales, radio buttons, checkboxes, sliders & more.
Design Intelligent forms
Use survey skip and add logic feature to create intelligent survey forms. Show only relevant survey screens to your respondents.
WYSIWYG Survey Builder
Zonka’s drag-n-drop survey builder lets you understand how your surveys will look as you build them. Quick & easy.
Automate Kiosk Feedbacks
Zonka’s kiosk mode is built to automate feedbacks. Inactivity timeout, auto-restart, one app mode, click-through surveys. All of it, available.
Choose from Landscape & Portrait
Select your survey orientation for mobile and tablet devices. Choose between landscape and portrait modes.
No internet connection? No worries! Collect responses with Zonka in offline mode. The responses are auto-synced as soon as the device is connected to the internet.
Track numerous devices deployed throughout the network of your organization with a central control. Access device battery, uptime, responses collected, device location, and much more, remotely.
Multi-Channel Survey App
Capture customer feedback
on-premises on Android tablets
Collect feedbacks on iOS devices
like iPad & iPhone
Run online surveys and distribute via multiple channels
Actionable Insights and Comprehensive Reporting
NPS & Other Rating Scales
Calculate long and short-term customer satisfaction with the help of popular industry standards – NPS, CES, CSAT & more.
Detailed Reports and Insights
Get an insight into customer sentiments through drill-down reports and analytics, that you might have never seen before!
Taking Actions with Response Inbox
Zonka’s collaborative response inbox allows you to take actions by converting feedbacks into tasks.
Alerts and Digests
Get real-time alerts on low rating feedbacks and email digests of the daily feedback performance delivered right to your inbox.
Pivot your reports by different acting criterion; responses, respondent, team performance & more.
Customize your report using filters, elements and settings to report exactly what you need to understand.
Multi-location reports help you assess performance across your branches seamlessly through one single view.
Super-easy data management options help you export reports in desired format, synch for latest stats in real-time & do more.
Take an on-premises survey on tablet easily using Zonka. Get instant alerts and resolve
issues on the spot to close the feedback loop.
Popular Use Cases
Capture customer feedback at various touch points and across various feedback channels like Tablet, Online, Email, and SMS using Zonka.
Capture patient feedbacks deployed at various touch-points across healthcare centers. Ideal to use in hospitals, clinics, labs, and pharmacies.
Set up iPad or Android Tablet as a Kiosk to take customer feedback or hand it over to get in-person, real-time customer feedback.
Use Zonka to survey employees frequently at various touchpoint like a cafeteria, meeting rooms, post-training and more.
Create and collect NPS surveys within minutes with Zonka via different touch-points. Improve customer satisfaction and increase customer loyalty.
Capture leads at events using event lead capture forms with details like customer name, email address, phone number and more.